Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
How do I get my activation code to finish setting up my new 4k box?
I can cast using my I pad but my I phone SE with latest OS will only allow me to cast through Apple TV and not with chromecast with google tv. Where is the phone setting I need to fix. ? Or is there another reason for this.
Hi,I’m trying to get the new Telus digital box to work with my new home theatre installation without success (Denon AVRX 3800H and LG C3 OLED). I’ve already had two different Telus tech’s try to make it work without success. They suggested bypassing ...
I have been recording the FIFA under 17 soccer tournament games on several TSN channels. As they are currently in playoffs, there are often longer games so I set to record one hour beyond the scheduled time. The scheduled time is two hours, so it sho...
Every time there is a time change (twice a year), there is a subsequent error in the Telus optik tv guide for one channel in particular. Currently, after the return to standard time, the schedule for the Travel XP channel 716 is out by one hour. This...
Telustv-21T shows a few programs that appear to have been recorded but there is no content to view nor can they be deleted. When trying to delete, prompt says they cannot be deleted. When selected, all that appears is a red dot with 'cancel', no opti...
How can I get Telus to stop sending messages every week about plugging in my digital box? I don't have a TV and won't be getting one. All my viewing is done on a computer.
Hi, ever since i pay for Stream +, i can’t login the telus tv+app. It says that theres a connection error, that i need to check my internet connection and try again. Its been like that for the last 3-4 months minimum. I mever had the chance to connec...
When I try to login to my netflix account it says I need a 4K box. I never needed that before so wonder what is going on?
So they came an installed on Saturday. For some reason they were not given my cable box. So I called. Then was told he'd send it out right away and there's be a compensation on my bill. Call today for an update as no other information was given. Then...
