Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I unintentionally cancelled my disney+ subscription and I am trying to renew it. I still have it for another month but would like to renew it. I click the renew now button, it spins for a bit then does nothing. Any ideas?
On January 30th, the four Stingray Music Video channels disappeared from my subscription - I now get "You are not subscribed to this channel". There was no notice of this, and if packages are going to be subdivided into smaller and smaller sets so yo...
I have recently purchased my first so-called SmartTv and have cut cable TV out of the picture except for the Telus Optik box. It's a Samsung S95C model. Beautiful TV. I am very happy with everything except the Smart part. It doesn't seem so smart(cou...
Through telus optik tv big bang theory is missing a ton of seasons and episodes but all 12 seasons are avail through the app (using ipad).Also a lot of movies that are free on crave in the app are unavailable on the tv unless you pay for it, for the ...
Where can we find the list of upcoming free previews on the Telus website ???? Right now when I put " free previews " in the search box it takes me here: https://www.telus.com/en/tv/what-to-watch So is there any place ( besides channel 5 ) that I can...
We have 3 tvs in our home. When we are watching any channel the tv will randomly changes to the Prime home page. It happens on 2 of the 3. The other one's screen freezes randomly. If I unplug and re-plug it stops for a few hours then starts again. I'...
So I was daft enough to use a 'Series Recording' for the latest LPGA tournament thinking the recording and addition of extra recording time added had been improved and was working... Err, no. No additional recording time to 'New / Live' recording Sat...
Hello, still getting to know my Optik TV+. I set up a series record for my 2 year old son, but for every single episode of the series that is recorded, it starts about 3-5 minutes into the episode. Is there a way to adjust the start time of series re...
I signed up for an internet+optik tv bundle last Nov 18. The offer comes with a free Samsung TV. It has been more than 9 weeks and we have not received it yet. Does it really take this long?
