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broadcastguy
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Joined 12 years ago
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Re: TELUS TV Feature Updates - Ongoing
Appreciate the reply, but that’s been the same line for quite a while now. I don’t doubt that the team is working behind the scenes, but from a customer perspective, the pace and visibility of progress are minimal — especially compared to what TELUS was once known for. The shift from a dedicated carrier-grade solution to an Android-based app experience might make sense from a cost and infrastructure standpoint, but it’s come at the expense of reliability and overall quality. Many of us were hoping TELUS would lead in this space, leveraging fibre to deliver something truly next-gen — not just chase the low-cost model. Hope the improvements coming down the pipeline are meaningful, because a lot of long-time customers are losing patience. Looking forward to seeing some real progress soon.2.6KViews1like14CommentsRe: TELUS TV Feature Updates - Ongoing
Exactly. I cancelled the TV portion of my TELUS services. I love my fibre internet, so there’s no way I’ll cancel that. I bought an antenna and watch local channels only. For streaming, I subscribe to the usual suspects. That’s all I need. Broadcast TV is slowly on the way out, and clearly TELUS know that—I feel this platform is the bridge between offering live TV service and one day not offering live TV service.9.7KViews2likes1CommentRe: TELUS TV Feature Updates - Ongoing
This is my biggest beef with the TELUS service overall. The only channels that have looked exceptional are the 4K channels, because they’re getting the bandwidth they deserve. The HD channels have always been inferior to Shaw/Shaw Direct. I visit my parents and always notice immediately that their picture quality is superior. With TELUS, they’ve always catered to the lowest common denominator (the DSL customers) and encoded the channels at a lower bitrate. I thought fibre customers would eventually get what Verizon FiOS customers have experienced since they launched their TV over fibre product in 2006, offering HD at about 17 Mbps. I believe TELUS encodes at about 5 Mbps tops, but that may have changed. Anyway, best of luck to customers on the new platform going forward!13KViews0likes4Comments