TELUS Neighbourhood

Grimmt

I recorded the CNN Special "Space Shuttle Columbia, Part 4" last week and when I went to watch it, it was gone.At that time, I thought - OK, maybe it was accidentally deleted. I looked around for an on-demand copy and it wasn't available at the tim...

Grimmt

Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB. Can someone please fix this?It's important that we don't get used to irrelevant alerts to prevent "cry w...

Grimmt

There's a new issue with your TelusTVPlus application (windows 11) when watching recordings. If there's an interruption in the playback of the recording... . Start play on recording . Hit pause . Walk away . Eventually, the recording will t...

Grimmt

I reported this issue back in April, as have a number of other subscribers. I need to use the guide and go into Channel 121 : Check News at 5 show-details to view upcoming timeslots and then individually flag each day's episode to be recorded. I c...

Grimmt

msedge.exe consumed 8GB of memory while watching a curling event (after 2.5 hours). I killed the msedge.exe browser tab running the telustvplus app process and the memory was immediately released.I cleaned up and started a new edge browser and fou...

Grimmt

Just received another alert, that's 3 alerts - one for each of the last 3 days.This one was for cold lake 149. Please fix this.

Grimmt

In this case the TelusTVPlus app can't actually start the recording when the error shows. There are no options available to skip forward or back. [I know what you are referring to - where there's a glitch in the middle of a recording being played, ...

Grimmt

This is disturbing seeing this discussion.My goodness, the needed behaviour for this does not need iterative development! Are you creating a solution in isolation?A quality BA would have reviewed what other manufacturers are doing - Bell, DirectTV,...

Grimmt

I’ve been traveling lately but I set up the series recordings back on Jan 21st and can confirm Chek News at 5:00 is recording great. I also set up Chek News Weekend, and that seems to working fine too.Thanks for the heads up and especially the fix!

Grimmt

I’ve run into this same issue, numerous times. Sit down to watch a recording, only to have it error out immediately or after 10 minutes or so, after watching; and in some cases I can skip forward past the consistently tested bad spot, to continue wa...

TELUS Neighbourhood

User Statistics

User Activity

CNN Special Recordings Getting Deleted After One Day?

Why Am I Getting Alberta Evacuation Alerts in Saanich BC?

TelusTVPlus: Playback Error - Sorry an Error has Occurred. Please Try Again

Please, oh Please, flag Chek News at 5 (and 6) As a Series

Memory Leak on TelusTVplus.com App (using Edge on PC) ?

Re: Why Am I Getting Alberta Evacuation Alerts in Saanich BC?

Re: TelusTVPlus: Playback Error - Sorry an Error has Occurred. Please Try A

Re: Series Recordings TelusTV-21T changing from 'New & Repeat' to 'New'

Re: Please, oh Please, flag Chek News at 5 (and 6) As a Series

Re: PVR issues