Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

FXNow On Demand - The Americans

I have been watching The Americans on FXNow on Demand. I am currently on season 6 and last night watched episode 7. When I tried to watch episode 8, I received the following message " Unable to play video. Please try again later." I tried several tim...

Harcow by Just Moved In
  • 1 replies
  • 0 kudos

RT: Russia Today

In light of recent events, we have seen first hand that Putin has no regard for innocent lives. I am disappointed that Telus still offers RT as a channel option considering it is nothing less than a propaganda channel for Putin. I challenge Telus to ...

Moose by Organizer
  • 13 replies
  • 6 kudos

TELUS STB IPV6015. Anynet+ device is not connected.

Recently, our previous TELUS STB has been replaced with IPV6015. Now when everything is turned off, then turned on, the Samsung TV can no longer detect the LG soundbar as a receiver and the speaker settings on the Samsung TV select "TV Speakers" by d...

foks_2000 by Just Moved In
  • 2 replies
  • 0 kudos

Optik TV content

For the last couple of years, we have been seeing more and more channels being discontinued and our bills increasing. When will we get to see more channels added to the various theme packs? I’m getting pretty tired of just seeing CTV or CBC content. ...

Moose by Organizer
  • 1 replies
  • 0 kudos

Recording denied on Fox News channel 811?

I Telus denying access to Fox News? I can’t PVR their programs nor do I have access when is sign in to the app using my Telus login.

Niki by Neighbour
  • 4 replies
  • 0 kudos

Sony TV Remote Cannot Pause OptikTV

I recently bought a Sony BRAVIA TV, and initial setup was a breeze. However, due to an issue with Google Home controls, I performed a factory reset of the TV. It lost the ability to control the OptikTV set top box. After I managed to get that reconfi...

Link my existing Crave account to Telus

I was promised that my existing Crave account could be linked to Telus. This was one of the reasons I switched providers. However, after several hours of technical assistance apparently I can not. One must create a new Crave account to have it work w...

Dwebb067 by Just Moved In
  • 1 replies
  • 0 kudos