Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I can log in to Telustvplus.com and see the normal guide and list of shows but when I select anything it pops up a blank screen. It eventually gives a "Playback" error. I've tried logging off and on, clearing cash and data, and tried rebooting. Nothi...
Anyone know what the button at the front of the tuner is for? And how to use it. Also there is a factory reset at the back. What does it do and how would you use it? Then there is a button on the side, I think it is for pairing, but for what?
unable to access any live channels on Telus TV+. This is a recent issue that has started and I get the error message “your rental has expired or this program is not included in your subscription….. “ I am logged in as normal and can see all of my re...
I noticed that while using the app I can watch channels such as the Price is Right Barker Era channel and the Classic Family Feud channel, that don’t even appear in the guide on my Optik TV box. How can I get these channels on my regular TV using the...
It's been rumoured for months now but Sportsnet made it official today - starting on January 1 Sportsnet will no longer be carrying WWE programming. from slamwrestling.net: Canadian WWE fans will have to go elsewhere for their WWE fix come 2025. Spor...
How come my daily news, global 104, drops recording some days? It is set to recurring but yet there will be three days that it isn't showing it is going to record and then it will start again. I have deleted the recurring recording and set it up agai...
I’d paused my Optik TV Digital Box yesterday, but when I came home, the box was on (white light). After unpausing the box, my remote wouldn’t connect to it to turn it off. Pressing the button on the front had no effect, nor did unplugging & plugging ...
so many problems with my recordings recently.they freeze part way through and reset to the beginning. Then I cannot skip past that point and have to watch many scenes twice.sometimes the recording cuts off completely.there ie still plenty of storage ...
I've got PIK 5 on my plan, I tried to change the channel selections within PIK 5 via the account settings, however that failed (I've never been able to do it myself). Then when I call support, I chose the call back option. After about 15 minutes I go...
When I search for a variety of movies through the Crave app on my phone, I have no issues with access. But when I try to watch those same movies on Crave through my Optik box, it tells me I need the Stars subscription.Any thoughts on how to get them ...
