Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 13721 Views
  • 110 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 23059 Views
  • 43 replies
  • 6 kudos

Here we go again….

Now Paramount channel is being removed… what are we getting as a replacement? The last few channels that have been removed have not resulted in a suitable replacement, or a reduction of my monthly bill, so what’s going on?Signed,An unhappy customer (...

Optik Evolution Regular HD Channels look terrible

Hey guys do we have an update to this?? The 4K channels look great but the regular hd channels are literally blurry. Like Sportsnet4K vs SportsnetHD is crazy. The bitrate is worse than Sportsnet app.The box also doesn't change between HDR vs SDR cons...

Bachelor in Paradise

Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.

Poejin by Just Moved In
  • 1607 Views
  • 10 replies
  • 0 kudos

Do you not want my business?

I am currently a Shaw/Rogers customer. I have TV/Intenet/Home Phone service. My hardware is reaching end of life and I need to upgrade.I called you today because I noticed you still had Black Friday deals for new customers.I spoke to an agent a few m...

hgillis by Just Moved In
  • 613 Views
  • 1 replies
  • 1 kudos

Hollywood Suite Free Preview

Just wondering when the current National free preview for Hollywood Suite will start ???? Telus is listed on the Hollywood Suite site as one of the cable companies that are making this current free preview available so it should be available right no...

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Resolved! Missing Episode

The Golden Bachelor Season finale was last night, and is missing in On Demand. Please add it. Thank you

Poejin by Just Moved In
  • 557 Views
  • 1 replies
  • 0 kudos
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