Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Why has the Bill Maher Show (CNN Saturdays at 5:00pm) been pre-empted by HLN for the last several weeks? Is this a CNN issue or a Telus issue?
these channels are garbage and some are borderline offensive… I moved to PikTV because there were too many trash stations out there… I have a hard time thinking that the powers that be could believe this is a good idea… who would watch this crap if t...
I have a client who can not log into their telus tv app with the correct credentials. They did lock their account out last night using the wrong password, but now it will not accept the correct username and password.
I recorded the US Presidential debate and it ended in the middle of closing remarks. Is there no buffer? I can't find any settings to adjust. Is this an oversight or am I missing something?
It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything.
We switched from Shaw cable and internet to Telus a few months ago, and have been really disappointed with the TV box functionality. On the Shaw PVR we could pause a program for at least an hour, rewind it or fast forward and chase watch it easily. O...
I have lived with the new box for 2 months and am ready to throw it out the window.-- Menu, why does it ALWAYS default to subscribed channels when turning the TV on. There is no save the option button. Really-- when I turn on the tv I expect it to tu...
I'm brand new to Telus. Have been a Shaw customer for over 25 years. What I don't understand is the timeshift channels. Why is the tonight show on at 11:30 pm? On Shaw I could watch are 8:30. I know it is a timeshift channel. Do I have to pay extra t...
I know there are free previews offered, but these channels and locked on my guide and only give me an option to subscribe. How do I access the free preview channels? Ie HGTV and Adult swim are available until end of September.
Hello, I raised this issue over a year ago but the sound sync issue on Apple TV seems to be getting worse. It started with just American channels but now is affecting time shift channels as well as some others including Food Network. Is there any ETA...
