Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Missing Episode

Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.

On demand

HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?

Blanket by Just Moved In
  • 3 replies
  • 1 kudos

Resolved! Airplay

Can I not watch optic tv on Apple box using iPhone airplay and optic tv app. Get error sorry playback is not available

Spike77 by Just Moved In
  • 3 replies
  • 0 kudos

HBO and Crave

Is it possible to watch HBO and Crave that’s included in my Optik pkg from another country?

Schentag by Just Moved In
  • 1 replies
  • 0 kudos

Remote PVR Access

Is it possible to remotely program Optik PVR to record a show while outside of Canada?

ToddW by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! MISSING the Voice season 21 on Demand

all of a sudden, clicking on The Voice on either CTV on demand or on CRAVE shows 0 episodes of 0. they were there a week ago but suddenly gone on both!

asiap by Just Moved In
  • 2 replies
  • 0 kudos

Arris PVR Green Screen

Our PVR is randomly going to green screen while watching the TV.Sometimes happens 3 or 4 times every 10 mins, then all is good again.Tried resetting all components, but no change.Is this a faulty machine? or flaky firmware? thx