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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,564 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

17,728 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

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Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

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Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,808 Posts

Use skip forward and back remote buttons in the guide

Channel up and down is useful in the guide for jumping up and down a page at a time. Could we make the skip forward and back buttons do this for 24-hour horizontal jumps?

Crappy company and horrible customer service

Unfortunately for me this crappy company with the most horrible customer service bought ADT. They call every phone number on my emergency call list, all there is is a message, no actual person and they call the cops after I called them and told them ...

Recordings screen layout

There's a lot of wasted space on the left. Having the Recorded and Scheduled tabs horizontally across the top would fix that.Individual recordings take up a lot of vertical space. I think they could easily be compressed by 50% or more (especially if ...

PVR "not connected" on one of two TV's

One of my PVR's shows not connected, and will not let me access my recorded shows. Two of my friends in same area having same problem. Sounds like a TELUS TV problem?

Resolved! Can not fix problem even after 3 technicians have come to fix it

I am having problems with my landline. I have had three technicians in to fix our line down the road and also my neighbor does not have service to their phone. At first it say there was no line. When the technicians come to fixit, it will last only o...

They keep taking away my discount

I have called Telus 4 separate times trying to get them to give me the phone plan they promised me back in September. I've been charged hundreds of extra dollars than I was supposed to be. I NEVER would have taken the deal they offered if it wasn't s...

Recording issues

When are these problems going to be fixed? Seems like they have been outstanding for quite some time, even before I signed up for Optik Android TV. 1. Recording begins too early and then cuts off the last few minutes of the show.2. Option to add extr...

New Telus atV+ volume issues

I recently upgraded all my boxes to the new Telus TV+ boxes and am having a really weird issue with the volume through my Yamaha 4K amp. The connections have not changed from the old boxes and I get sound it’s just really low to start with when I tur...

is email to sms supported?

Question: is email to sms still supported? For example sending an email to ##########@msg.telus.com Thanks

ALL port forwarding not working- on Telus Bridged device

Is port forwarding blocked on telus bridged devices(Netword access hub)? I cant get to pass any ports using opnsense as my own router behind telus bridged device( I have 3G fiber line).