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TWONG02
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Joined 3 years ago
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Re: Recording issues
So, here's my update. I spent about 30 minutes on the phone with support. They had me do a bunch of things such as rebooting all the TV boxes and router. They then did some things on their end. After they were done, I told them I'd try a couple of recordings to see what has happened. Okay, so now it records to the end of the show, but it starts recording about 2 minutes too late! So, you get the ending, but now you don't know how it starts! Unbelievable. Not sure if calling back is going to make any difference. Seems like the system is really messed up.15KViews0likes2CommentsRecording issues
When are these problems going to be fixed? Seems like they have been outstanding for quite some time, even before I signed up for Optik Android TV. 1. Recording begins too early and then cuts off the last few minutes of the show. 2. Option to add extra time to a recording, especially for sporting events. Seems like I'm paying a lot of money for a sub par service.Solved18KViews2likes25CommentsRe: Latest issue. Won't record Alone series
I am having the same issue with Naked and Afraid Castaways on the Discovery Channel. The series doesn't record. I've also had this and the Bear Grylls Challenge simply fall off of my scheduled recordings. Never had any of these issue with Eastlink. In fact, the Eastlink recording is, in my opinion, more advanced than Telus in that you can pull up a show after it has played and rewind it without having to replay the whole show. If you leave the channel and go back to it, you can still rewind it. With Telus, once you leave a channel and then go back to it, you can only restart the show from the beginning and not rewind it partially. I am a recent convert to Telus and so far, to say the least, the experience hasn't been that great.8.4KViews1like1Comment