Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1828 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14523 Views
  • 65 replies
  • 2 kudos

Resolved! Address Book

I wish to back up my address book to an external hard drive. Is there a way to do that? I haven't been able to figure it out.

Willy by Just Moved In
  • 1361 Views
  • 1 replies
  • 0 kudos

Resolved! Internet Cut Off

So about 7 days ago, my internet was cut off due to lack of payment and the red fail light is now on both of the routers. I made the payment the next day, but unfortunately those days ran through the holidays. I'm still currently waiting for my payme...

T.V. Reception

I'm in maple ridge, is anyone else having interruption in tv tranmission, sound breaking up and picture stopping and ghosting out.

pbenny by Just Moved In
  • 1131 Views
  • 1 replies
  • 0 kudos

Resolved! Optik TV On Screen Time Display

Is it possible to show the time on the TV screen with Optik TV? I notice that in some of the Option screens and some information channels there is the Optik TV logo and the time displayed in the top right hand corner of the screen. Can that be made p...

JJR by Connector
  • 4819 Views
  • 2 replies
  • 0 kudos

Resolved! Would love to have a Christian package available.

Hi there! Wondering if It would be possible for you to offer a Christian package? Right now, you offer Salt and Light and another Catholic station, which is great. But I know we would sure love for other channels to be offered that offer a wide range...

LoriB by Just Moved In
  • 1798 Views
  • 2 replies
  • 0 kudos

TV package

Telus continues to disappoint. Firstly, I have been a Telus client for over 20 years with phone and satellite TV. Today I am commenting on the TV package. I pay $79.95/ mo for the Popular package and an additional $22.50/ mo for TMN Encore & HBO Cana...

Dean1 by Just Moved In
  • 1307 Views
  • 0 replies
  • 0 kudos

Resolved! NEW Channel

How do I request Telus to add a new channel to Optik TV channels?

SDN by Just Moved In
  • 1440 Views
  • 1 replies
  • 0 kudos

PVR - No sound after Fast Forward

I lose sound on PVR after fast forwarding through commercials. I've tried everything I can think of to fix (including replacing HDMI cables) but nothing works. The only way to get the sound back is to turn pvr off/on, or change the source to somethin...

cpm by Neighbour
  • 2959 Views
  • 6 replies
  • 0 kudos