Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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email issue

Just spent 2.5 hours on the phone. First 1 hour and 1/2 to speak to someone in Manilla and I asked for a referral to Canada because the last time I tried to deal with a technical issue the person wanted to send a technician out and it was not necessa...

Email address - change accounts

My in-laws have been on Telus email since the early days of telusplanet dial-up. They are moving into a retirement home and the internet service available in the building is through shaw so they will be shutting down their telus account once the sale...

Rogue-1 by Neighbour
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  • 3 replies
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T3200M "Forgets" Port Forwarding?

I'm having an issue where every month or so, my T3200M seems to "forget" (i.e. the rule disappears from the list of forwarded ports) that port 32400 is forwarded to enable external access to my Plex server. Adding the port forwarding rule back into t...

Guy wire relocation

Can you give me the direct telephone line to talk to Telus Plant folks about a guy wire needing to be relocated due to new garage build? I can't get to anything but front facing client related customer service folks.

No more TELUS email to my iphone

Out of the blue, I got a message when trying to retrieve my Telus.net email on my iPhone, as I have done for many years. The error message stated that the imap.telus.net username or password were incorrect. I know my username and password are correct...

ccmmaacc by Neighbour
  • 2318 Views
  • 2 replies
  • 1 kudos

Availability of service in my area (v9j1r1)

I would like to know how I would contact someone in the planning department at Telus that could give me an honest answer as to when I could expect ANY form of service in my area. We have been told sporadically for years that 'it's coming' but has nev...

ShaneE by Neighbour
  • 2461 Views
  • 3 replies
  • 0 kudos

Resolved! T3200M device names

I have 7 devices connect to a 8 port switch that is then directly connect to a LAN port on the T3200M and approximately 7-8 wireless devices via wifi as well as 2 other devices connected directly to the LAN ports on the T3200M. Every device is assign...

a_a by Organizer
  • 2681 Views
  • 1 replies
  • 0 kudos
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