Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Outage

Is the TELUS Services website and Webmail website down as I can not access them.

Keepola by Neighbour
  • 1835 Views
  • 1 replies
  • 0 kudos

Resolved! Can we bridge T3200M to Boosts?

Basically, I'm trying to remove the T3200M from the picture as much as possible. We are subscribed to 750. The T3209 modem direct test gets 350-400 on a good day. Yet testing directly from the fibre point of entry gets over 750. I saw someone suggest...

BC_EZ by Organizer
  • 2273 Views
  • 1 replies
  • 0 kudos

Fibre Outage in Edmonton?

I live in an apartment on the NW side of Edmonton city centre and haven’t been able to go online for about a week. My phone connects to the wifi and my PC is connected via ethernet cable, but I can’t access any websites or play anything online with e...

riChal by Neighbour
  • 2593 Views
  • 2 replies
  • 0 kudos

Can't Access Telus.net or Telus Webmail Account

I had an email account on Tel;us.net which I haven't accessed for quite some time. Recently when Yahoo closed down their sites, I lost a year's worth of articles. Then I remembered that I probably received a daily update from the site in question in ...

Steve11 by Neighbour
  • 2215 Views
  • 1 replies
  • 0 kudos

Slow wifi speeds with gigabit

Hi folksI recently upgraded from 150 internet to gigabit. I'm frustrated with the lack of upgrade (for lack of better words) at the devices over WiFi.Long story short this is what we've done so far:Replaced t3200 modemReplaced white box upstream of m...

jgg123 by Neighbour
  • 5706 Views
  • 6 replies
  • 0 kudos

Fibre Optic Down in Edmonton SW?

My internet just died in the early morning. I followed the troubleshooting guide from the website, but the modem isn’t getting an internet connection. I tried calling tech support only to find out they’re not even open. What are people supposed to do...

Rhycin by Neighbour
  • 2466 Views
  • 2 replies
  • 0 kudos

Resolved! Latency spikes to first hop

Good morning. The short version is that I'm experiencing large spikes in latency to the first hop past my modem. Below is the output of WinMTR.Host%SentRecvBestAvrgWrstLastrouter.lan030803080000010.139.48.10307330733239494154.11.12.219030713071264694...

why is my internet so freaking slow?

I live in Richmond BC and i was using shaw Internet 300 for years with a great satisfaction. At some point in 2019 some Telus guys came to my townhouse and did some work to "upgrade" my interent fiber, and somehow convinced me to switch to Telus Inte...

ice7ven by Neighbour
  • 1781 Views
  • 1 replies
  • 0 kudos

Resolved! Internet repeatedly "crashing"

For around the last 6 months our internet service is repeatedly "crashing", requiring either a restart of the modem (T3200m) full function for a short period or time (as it inevitably continues to happen) or let the modem restart itself to reduced sp...

cellarboy by Friendly Neighbour
  • 2440 Views
  • 1 replies
  • 0 kudos
Trending tags
Friendliest neighbours