Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Smart Hub

I have had a smart hub for a little over a year now. In the beginning it worked wonderfully but recently it has started to lag with no real changes being made. What could be causing the issue? Also, is there a major difference between the new style s...

nick1234 by Just Moved In
  • 12 replies
  • 1 kudos

Internet down?

I cannot access my Telus internet since early Sunday, Sept 15, 2019. Telus landline is fine. Is Telus Internet down in Maple Ridge, BC?

Deeda by Just Moved In
  • 3 replies
  • 0 kudos

Telus Boost & Amazon Devices

Hello,I have the brand new Arcadyan Fibre AC Gateway Modem/Router with 4 Wifi Boosts. All my Apple products work perfect (ie. iPhone, iPad, Apple TV, Macbooks). No drop outs. Great signal strength. That is not the case for my Amazon Echo devices. I h...

punamjoe by Just Moved In
  • 2 replies
  • 0 kudos

Issues PureFibre

I just recently changed from Shaw toTelus PureFibre. The first full day was today (Friday), everything seemed fine until, I started to reconnect all my devices phones, tablets tv, My Sony tv won’t connect through the wifi it just sits there and times...

Resolved! WiFi

How do I switch my wireless set top box VIP5602W from T3200M modem to my Dlink DAP-1610 wifi extender?

EphinEh by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! TELUS door to door rep, scam?

A man in a Telus uniform nocked on my door the other day and he told me about how they were going through our neighbourhood and updating everyone wifi. He claimed that I could switch from my Shaw internet plan to a Telus one and get internet 150 for ...

Mike8 by Just Moved In
  • 1 replies
  • 0 kudos
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