Internet & Home Phone
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Resolved! Pre-Sale Fiber (Speed, installation)

I've been thinking about hopping on to Telus. however unless I can get fiber at actual fiber speeds (giving it a purpose) there's no point so my first question is: Can I get 950/250 in Edmonton? Anything failing to exceed 300 down makes fiber pointle...

DenisN by Just Moved In
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  • 5 replies
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Resolved! Telus mesh Wi-Fi setting

I baught the boost mesh Wi-Fi from telus. Currently the t3200 I have has band steering OFF with ssid name the same minus the ending 2g/5g for both ghz. the mesh Wi-Fi works best with band steering on as it just pushes to ONE synced SSid but this isn’...

rb88 by Organizer
  • 3722 Views
  • 3 replies
  • 0 kudos

Resolved! New modem, can't connect to WIRED network printers

Telus replaced my modem this afternoon. Internet connectivity and wifi are working fine. However, none of the networked printers are recognized any longer. Figured I'd have to reinstall them and configure them (IP addresses and the like). On doing th...

WaltN by Organizer
  • 18455 Views
  • 28 replies
  • 0 kudos

Resolved! New T3200M Router, Privacy separator issues.

Ever since we got this new router wireless printing hasn't worked. The printer is connected to the router, i can see it is in the router settings, but no pc can find the printer.On top of that when i tried to do network shared printing, no pc will fi...

twalt87 by Just Moved In
  • 7660 Views
  • 3 replies
  • 1 kudos

Resolved! PVR via Optik on the computer?

When I use https://watchoptik.telus.com/ on my computer, it shows a current list of everything on my PVR. There is text that says "watch now" on the recorded shows, but there's no active link. Am I missing a way to view my recordings from my computer...

lepmer by Just Moved In
  • 3668 Views
  • 1 replies
  • 0 kudos

Resolved! Rocky Rapids, Alberta

Rocky Rapids, a small town outside of Drayton Valley, Alberta, is home to nearly 500 people. We are less than a 10 minute drive from Drayton Valley, but have nearly zero cell service and no hard-wired internet or TV service. Telus needs to move in on...

mpelley92 by Just Moved In
  • 3694 Views
  • 1 replies
  • 0 kudos
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