Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Fibre Optic Internet Install

I received notification that fibre optic is being installed in my neighborhood. Can anyone advise if thereis a way to know if they will do aerial or inground installation. Also, if I opt out now, can I get it later?

Heidi268 by Neighbour
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Wifi scheduling restrictions

Recently my son bought a new phone so I'm using his old iPhone 8 now. There used to be a wifi scheduling restriction on his phone so I took it off but it still won't let me access the internet during the time his old restrictions were. In advanced se...

Foreign exchange adj

Hi.Sorry if this isn't the right place to ask this but I just received my internet bill and it has a $250 charge for foreign exchange adjustment.Does anyone have any idea what this is?Thanks

Wi-fi cutting in and out

I have lived at my house for about 3 years and have had no issues with speed or connection up until this last month. Previously, there would be up to 3 game systems playing online with people streaming as well. In the last month there’s been signific...

Jrusso by Neighbour
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Resolved! Telus Smart Hub

The battery in my NEW Telus Smart Hub ZTE never fully charges to green. I only get about one hour of chargeable use.

Resolved! Setting up guest wifi network with boosters

I recently got some Telus wifi boosters (2 sets of 2) and would like to set up a guest network with at least 2 of them. Does anyone know the best way to do this, if it's possible? For information purposes, I have: 2 sets of 2 boosters, the Telus mode...

melmt by Neighbour
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  • 1 replies
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UPS for modem and router?

I've had it with losing my IP address every time the power goes out. A UPS will keep my connection alive (until the battery dies), but I'm wondering if I need to have both the modem and the router hooked up to the UPS, or just the modem, or just the ...

Lorin by Neighbour
  • 1635 Views
  • 1 replies
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listserv mail

I have subscribed to a listserv for many years. The mail is sent to the list members from [email protected] 10 days ago, the mail from the server stopped arriving. It is either being deleted automatically or ends up in webmail Junk folder...

DKS by Helpful Neighbour
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Resolved! Do I need to keep DSL filters?

Greetings, My new location has fibre. I've accumulated several DSL filters over the years. Do I need to keep them? Can I recycle them? Thanks,Shane.

Shane by Leader
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Resolved! Bundled offer for home phone, TV and internet?

I currently have the above bundled services with Shaw. Am considering switching these over to Telus, but am wondering how the services for these are with Telus... and whether during COVID-19 if a change is even possible?

Jayde by Friendly Neighbour
  • 3292 Views
  • 4 replies
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