TELUS Neighbourhood

Colman · 12-06-2021

Hello everyone, I can not watch Optik TV on the Google Chrome and Microsoft Edge browser. I am using Windows 10 and I am using Telus Purefiber service. When I login into Optik TV service on Google Chrome and Microsoft Edge, I can only hear the TV cha...

Colman · 08-01-2021

Hello Pik TV support, I am using Google Chrome version 92 and Microsoft Edge version 92. My operating system is Windows 10 Pro version 21H1. When I tried to watch Pik TV on the Google Chrome browser and Microsoft Edge browser, I only hear audio but n...

Colman · 09-04-2020

Hello,I am using Telus fibre to the home service. I am also using the Actiontec modem T3200M at home. I would like to know if there are any recommendations for a good hardware firewall available? I am using Windows 10 Pro version 2004 software firewa...

Colman · 08-06-2020

Hello, I am currently using Telus modem T3200M. My desktop computer is connected to this modem through an ethernet cable. All my other devices are connected to this modem through Wifi. I would like to know if the Telus Wifi Hub is superior modem beca...

Colman · 12-08-2021

Hello, I tried turning off Webroot antimalware and also turned off the firewall but there is no video displayed in the Chrome browser and Microsoft Edge. I can only hear the audio but there is no video. Thank you for your help. Sent from Mail for Win...

Colman · 08-03-2021

Hello Nighthawk,I uninstalled Webroot antimalware complelely, then uninstalled and reinstalled Google Chrome and Microsoft Edge.When I put the mouse cursor arrow on the taskbar showing the small Pik TV window, the full size Pik TV window shows the vi...

Colman · 08-02-2021

Dear Nighthawk,I connected a old computer with an AMD 7700 series graphics card to the Samsung 4k monitor and was able to see the Pik TV video.What do you think is blocking the Pik TV video?Coleman

Colman · 08-02-2021

Hello Nighthawk,I am not using any browser extensions in Google Chrome but my monitor is a Samsung 4K UHD monitor. Could this cause Pik TV not to show any video?Does the Pik TV app know I am using a Samsung 4K UHD monitor?Thank you for your help.Cole...

TELUS Neighbourhood

User Statistics

User Activity

I can not watch Optik TV on the Chrome and Microsoft Edge browser because there is no video.

Pik TV does not show any video.

hardware firewall

Telus WiFi Hub

Re: I can not watch Optik TV on the Chrome and Microsoft Edge browser because there is no video.

Re: Pik TV does not show any video.

Re: Pik TV does not show any video.

Re: Pik TV does not show any video.