09-02-2020 11:10 AM
My wifi has been dropping sporadically over the last few months. To resolve the issue I have tried to disconnect devices, moved router location, turned off steering and performed a factory reset on the Actiontec 3200 modem. I have recently noticed that when I lose wifi connection on my device that the DSL Link Up Time on the router main page resets but the system up time stays connected. Does this mean that I have an issue with the physical line coming into the house?
09-02-2020 12:35 PM
Is it all devices or just certain ones? I discovered that my iPhone does not like to stay connected to the 5 GHz network. It works fine on the 2.4 GHz network, and now I force it to go there while everything else in the house is on 5 GHz. Distance is not the issue as I normally am within a couple of feet of the router and it still dropped out.
09-02-2020 01:08 PM
Its all devices.
09-02-2020 05:36 PM
Unless the router is rebooting nothing on the WAN side should cause your WiFi connection to drop. You need to differentiate between not having a WiFi connection and not having Internet access. Those are not the same. Can you clarify/confirm whether you are loosing WiFi connection or Internet access?