Internet & Home Phone
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Resolved! Changing the name displayed when I call someone

Hey,So, the Telus account is in my wife's name. The account has the phone and internet on it along with her internet at her new home. If I call someone from my home phone it displays her name. How would I (or how would she) go about getting the displ...

Philwill by Just Moved In
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Fibre optic line drop problems

Hi I live in quesnel and I have been trying to get a line dropped to my house since the end of august and I still have had no luck yet! I have had the crew at my residence about 3 and a half or 4 weeks ago (sept 20thish) and they said they would be t...

Dready by Just Moved In
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  • 0 replies
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Fibre optic internet and tv line drop!

Hi I live in quesnel and I have been trying to get a line dropped to my house since the end of august and I still have had no luck yet! I have had the crew at my residence about 3 and a half or 4 weeks ago (sept 20thish) and they said they would be t...

Dready by Just Moved In
  • 2101 Views
  • 2 replies
  • 0 kudos

SmartHub Issues

This is silly. I can't believe it's almost 2020 and I still have to ask about this... A cellular phone, connected to the LTE network gets an IPv6 address. A "smart" hub, on the other hand, is explicitly excluded from IPv6. On top of this, ICMP is blo...

mtylerb by Friendly Neighbour
  • 3182 Views
  • 2 replies
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ONT to home over Coax - where is MoCa?

I have an ONT in my garage like many ppl in the forum, running internet 300/300. From the ONT (fiber) it goes to an ethernet port, and from the ethernet port it carries to my Telus T3200M over coax. My assumption is there must be a MoCa in the garage...

AlexFast by Just Moved In
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  • 2 replies
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Home Phone Won't Ring, Just Goes to Voice Mail

A couple of days ago, without my notice or having changed anything, I suddenly noticed my phone had a missed messages alert. I checked and the times noted were when I was home. Then, an important call I was expecting didn't come and I noticed again t...

Google home linking problem

I can link my account to my google assistant, but then I get a pop up that says something went wrong try again and it won’t move beyond the linking screen. I have unlinked and rekindled the TELUS home assistant so I’m at a loss

ShawnT by Just Moved In
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  • 2 replies
  • 1 kudos
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