Internet & Home Phone
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Internet

Since this mornings storm my modem states that my ISP is disconnected. My cell service is not consistent but that's the competition's problem. I have tried through Twitter and now here for help. Any advice?

SReade by Neighbour
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  • 1 replies
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New wifi hub and static DNS

Hi, When I had a wired connection to the new Telus wifi hub modem, I was able to change my TV’s network settings from DHCP to Static so I could change my DNS to a different address. When I switched from wired to wireless and tried to got to Static, I...

email migration using Outook 2019/GSSMO?

Last week I migrated my Telus email to email powered by Google. I thought I was able to do this using Outlook 2016, but as it turned out I recently upgraded to Office 365 and had to complete the migration using Outlook 2019/GSSMO. I followed all the ...

LesS by Friendly Neighbour
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Internet Speed

I need some assistance as to how to talk the technician regarding speed issue, I am a new 1G internet customer since last Thursday, the hub was installed in the garage close to the garage door, two extenders are on second floor of the house, front an...

Issue with Telus Boosters

Hello everyone!I'm trying to setup my boosters i just got today and am running into some issues.Initially this morning I followed the steps on the Telus My WiFi app and able to setup both boosters. Issue was the booster WiFi was not showing under my ...

Resolved! How can I change my Telus Modem IP Adress?

I am a newbie here, so I apologize in advance if I am in the wrong place to ask this question. This year I have been getting hammered by hacking attempts, and recently some have been successful. Among the list of a security consultant's recommended c...

ghost dialing

hi. anyone else received calls from strangers out of province saying your home tel called them and they need to press option #1 to connect. recd 3 calls yesterday saying I called them when in fact I did not

alko by Neighbour
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T3200M and Telus Wifi Boosts - Force 5Ghz?

Hi everyone, For context, I'm currently using the T3200 modem and have one wifi booster hooked up via ethernet to the T3200 and then the second one connected wirelessly on the second floor. I've disabled the 2.4ghz band on the T3200 to reduce interfe...

btong by Neighbour
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  • 2 replies
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Long Wait times on Support

I suppose I am lucky??? I waited 1 hour to talk to an agent. I heard some people waited 2 to 3 hours. Then after talking for 20 min I get transferred and and they told me another agent will get to me in 3 to 5 mins. It took 50 mins this time..... So ...

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