Internet & Home Phone
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Internet help.

I live in rural Alberta and have a pretty slow internet connection (2mbs/s -1mbs/s average). I was wondering if Telus still offered a DSL connection because we have a phone line from Telus running into our house. We don't qualify for the smart hub qu...

Actiontec 6000Q next to VEN501

Hello, I'm having poor WiFi performance in my house and, after complaining to Telus, they put in the following setup. I am trying to understand the setup so I know where the flexibility is to adjust settings or device placement and ultimately improve...

Calannn by Neighbour
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Resolved! Moving to fiber

Fiber is coming to my neighborhood as I type . What, if anything can I do in my home to make it easier for when the installer comes? Currently my "Telus" comes into my electrical panel cupboard on a telephone wire. It is converted/split (?) to an ADS...

62063e by Organizer
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  • 2 replies
  • 1 kudos

Resolved! Problems connecting Sonos SL speaker to TELUS WiFi Hub modem

Hi CommunityI bought a Sonos SL speaker and tried to connect it to our TELUS Wifi Hub modem through the Sonos app. I have an existing Sonos connect amp on the network.I tried connecting through WiFi and hard wired Ethernet into TELUS WiFi Hub. Sonos ...

KanoeKid by Organizer
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  • 3 replies
  • 1 kudos

Boost WIFI I need HELP! please

Hi so when i first switched to Telus i got a telus boost wifi system with it and everything was fine for 2 months. All of a sudden next morning i am getting really bad speeds. I have tried literally everything i was on technical support for a solid h...

Zylia by Neighbour
  • 1972 Views
  • 2 replies
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MoCa Adapters

Hi there, I just recently bought two MoCa adapters today to connect my devices via wired. I have a T3200M modem located downstairs. Here’s the question: How do I connect the first MoCa adapter do I just need to follow the intruction that actiontec ga...

carlangeles by Friendly Neighbour
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  • 16 replies
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"TELUS Wi-Fi Hub" Wake on Lan

Has anyone been able to get Wake On Lan to work with the new cylinder "Wi-Fi Hub" router? Its not working for me, and i dont see any config options for that on the admin page.

Resolved! Disable Booster SSID Broadcast

Does anyone know if there is a way to disable the Booster SSID from broadcasting? I know how on the T3200M, but since the Boosters are controlled by the TELUS My Wi-Fi app, I do not currently see a way.

Gadjet by Organizer
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  • 1 replies
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WIFI password frustrations

Hi, there.I wanted to start watching Disney plus on one of the televisions in my house, with the "box" turned off.I had to type my WIFI password in.. and, well, my default had 12 characters while only 10 were "allowed". I just think it's stupid that ...

Pause Wifi Easy to workaround?

The wifi pause functionality is good in theory but, unless I'm wrong, by default, once the wifi is paused it directs the paused device to the router dashboard page where the user (without logging in) can just hit 'wireless reset' and it will then req...

Lameys by Neighbour
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