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Jsun
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Re: 20mbps download speed or lower when I should be getting 40-50! 2 or lower upload speed.
It has two phone cords. The technician that came today gave us a new router. It was fine till her left then it dropped to once again 20-30 mbps ETHERNET. Wireless was 0.16 mbps at one point. So it’s not a problem with the router.11KViews0likes0CommentsRe: 20mbps download speed or lower when I should be getting 40-50! 2 or lower upload speed.
Yes. It’s secured. I also have access to who’s on the network. I called a friend who’s daughter works for Telus, she said that unless the green lights on the back of the router from the telephone lights are flashing, the router is fine. So since i’m getting less than 30 mbps via ethernet, it’s the weak connection coming in from the lines and we need to ask them to make the window they have open for the connection wider and increase it because we aren’t getting what we’re supposed to be. I also found out that they already don’t include the amount of wifi ur TVs use in terms of it affecting your mbps. I’m not very good at explaining it, but your TVs should not affect whether your wifi goes under 50 or not. Why? Because they already gave you the extra “wifi” through the lines to cover for it, and security cameras too. meaning if they were to give you the same amount of wifi, but let’s say the TVs disappeared but still on wifi 50, you would be getting 75-80 mbps download speed but they didn’t increase it enough so now i’m getting around 30 via ethernet. My point is, they already put the amount of wifi your TVs use in consideration and don’t include it in the wifi 50. Sorry for my bad explanation I am just trying to re -explain what I was told.11KViews0likes22CommentsRe: 20mbps download speed or lower when I should be getting 40-50! 2 or lower upload speed.
I am also on Telus optik. So just to update, today I tested Ethernet and it would be at 43 for a second and then go down. My final results after three tests were 29 mbps download speed, 29 again and then 20. I’m confused because I did the test not too long ago and it was at a steady 45-50. I am calling Telus, I also think it’s a problem with the modem. Btw, would it be better to have the modem and router separated? Instead of combined.14KViews0likes0Comments