Internet & Home Phone
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Devices dropping off Wifi

I have several smart home devices on 3 levels in my home - 6 light switches, 2thermostats, 2door locks, 1door bell cam, 1sprinkler, the usual home-office gear and personal devices (about 8 on wifi), plus 3 TV/PVR bases. I have a 3200M in the basement...

jrj by Neighbour
  • 1885 Views
  • 2 replies
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COVID 19 Data Overage Charges After April 30

Hi, My billing cycle ends after April 30th. If am over my data limit on April 30th how is additional data treated between the 30th and the start of my new billing cycle? Does data usage reset on April 30th? Am I charged for data used between April 30...

strinh by Neighbour
  • 1710 Views
  • 1 replies
  • 0 kudos

Resolved! Smart Hub Pairing with Router

Is it possible to wirelessly pair my Netgear router with my Telus Smart Hub? I don't want to have to run an ethernet cable from my router to the Smart Hub.

Resolved! Add another router to my Nokia Fiber modem

Anyone know if I can attach another router to the Data 2 output on my Nokia Fiber modem? I have seen an answer to the extra router question that suggests a Gigabit switch between the ONT and the 2 routers but it would be simpler to use the Data 2 por...

mg3 by Neighbour
  • 12640 Views
  • 6 replies
  • 1 kudos

Can i sign up now and upgrade to fibre later?

Currently have shaw as I was misinformed when I bought the house that Telus dont provide service.I can get internet 50 but recently it has been suggested to me that my area of the NE of Calgary will be upgraded to fibre .If i were to sign up to a two...

Laoch by Organizer
  • 2009 Views
  • 2 replies
  • 0 kudos

Can’t connect to some devices

Hi, so a few days ago some of my devices can’t connect to the internet. My TV, PS4 and my printer all can’t connect to the internet. They are connected to the wifi but the internet doesn’t work. However, my internet is working fine on my phone and la...

Zia24 by Neighbour
  • 1433 Views
  • 1 replies
  • 0 kudos

T3200M constantly disconnects from network...

Hi, Wondering if anyone else is having issues with their fibre optic internet service? My modem constantly disconnects from the telus network and both Internet and TV services are affected by this. It's really frustrating now more than ever as I have...

B3n by Neighbour
  • 4178 Views
  • 2 replies
  • 0 kudos
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