Hello,I am currently out of the country and I need to return the internet equipment that was supplied to me when I first signed up with Telus. I will have someone return the equipment on my behalf and would like instructions on what it is needed to b...
Hello, I recently moved to an acreage near Calgary and am now on Telus SmartHub 500 GB wireless internet plan. I have the ZTE MF279T, which was their NEW one when I got it 2 months ago. It is a newer model than the MF279, and sales had told me this m...
When will TELUS Home Services be available in Montréal?It seems like TELUS is not available in most of Québec...
I just signed up for a new home internet installation. The first available appointment is 7 days from today. Is there a way to get the installation faster by visiting a Telus store and doing the installation by myself?
Both the T3200M and the fibre internet have been extremely reliable. Never ever a problem until today. Just suddenly stopped working. A reboot of the router fixed it but now my public IP changed. Did Telus do something like cause my IP to expire or p...
Hi all, I stay in a fiber community in rural Alberta, I requested fiber activation and the technician said the fiber drop at the house is not connected to the conduit (21st June 2018) and the only copper available was internet 1. He filled in a form ...
Hi there we have an appointment tomorrow for home service set up but we are moving into a new build and have a promotional offer to our new building of free service for a year. How do I ensure we get this before the person comes tomorrow
Can you help fix yhe internet? My home internet is not connecting.
I subscribe to an international channel 2973 DW but will likely unsubscribe because not only is the picture 4x3 but part of the video on both sides is cut off/cropped which makes it unacceptable to watch.I have FTTH with the new Optik 4k 5662 PVR and...
I am trying to create a simple VPN, with Windows 10 on both client and server machines. It's not working. A chat session with Telus tech support was fruitless - the fellow was pleasant, but had little applicable knowledge.My Telus gateway/router is t...
