Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Telus mail to hotmail not working

Migrated to the new Telus/Google mail yesterday. With my Telus account, I can send mail to my Gmail and Yahoo accounts but not to Hotmail, although this was never an issue before. From Hotmail, I can send to my Telus, Gmail and Yahoo accounts. Any id...

Internet only working with VPN

Hello. I recently moved my fibre optic box from one side of the hallway to the other. I had to unplug it to re route it. Since reconnecting everything, web pages do not load. I randomly thought I'd connect my VPN and hey presto, I have semi normal in...

SammM by Neighbour
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Email not outgoing

I am using my phone to send emails and I am using my data (no wifi available where I am currently at). What do I need to do to enable those email messages to reach the people they need to get to?

Inconsistent speeds

I purchased a telus smart hub. I am very close to several cellular towers one 3km away the other 2km. My signal strength however is weak -115db. When i received my smart hub there were no small attenna to Connect to the plug on the back. Speed howeve...

Unstable Internet message

I receive the "Unstable Internet" whenever I am using Zoom on my laptop. My video feed repeatedly freezes through my Zoom Meeting. I am using WiFi and I am located very near my router. My Internet speed is good, when tested with Speed Test was 49. I ...

RCraig by Neighbour
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  • 3 replies
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My Telus email Is down

It is bouncing back emails and when I try and log in it says my password is invalid. I have attempted to change the password and it work and accepts the change but then when I try and log in it says the password is invalid. I tried calling today but ...

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