Internet & Home Phone
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The danger of having customer service oversees

Telus moved all their customer services to Philippines, Romania, Guatemala etc. In a foreign and legit newspaper I read about fraud via What's App. (Those were kids ask for money and parents just send it etc.) In that same article it said that data i...

Jetje by Helpful Neighbour
  • 12333 Views
  • 8 replies
  • 1 kudos

Telus Rarely offering the 15mpbs

We have been with Telus for quite some time but have a lot of internet issues. We pay for 15mpbs and that is sufficient, if only we get the promised and paid 15.I do a lot of speed tests throughout the day and probably 20-30% of the time we get our f...

Jetje by Helpful Neighbour
  • 3157 Views
  • 3 replies
  • 0 kudos

Can I use the web6000q extender with third party router

Hello,I am going to be buying an Asus RT-AC86U router to replace my T3200m. I am replacing the t3200m because it is not very reliable and has significant drops throughout the day. I currently have gigabit internet 940/940 and am only getting speeds c...

TechWise by Organizer
  • 1260 Views
  • 0 replies
  • 0 kudos

Resolved! Basic email question

Windows Live Mail was installed years back during a computer upgrade. It's functioning fine, but when thinking of getting a second email account, I remembered that Telus offered free webmail long ago. I read Telus' info regarding the differences betw...

Janann by Advisor
  • 9042 Views
  • 8 replies
  • 0 kudos

wall mount you telus wifi booster

taking legs out is easy you will need 2 flat screw drivers. On the said wiggle frist screw driver in you booster then right beside it the other then work you way around it will pop out easy. There is one screw I said on the legs take that out and sla...

Apk72 by Neighbour
  • 3094 Views
  • 0 replies
  • 0 kudos

How to Internet - port forward

I heard Port Forwarding is not supported by TELUS Cat Sad Can anybody help me how to do this on my Actiontec? I heard from someone that vpn that supports port forwarding can help in this?

Afternoon/Evening Service Disconnections - Squamish BC.

I've been noticing afternoon/evening disconnections (Wired/Wi-Fi) for the past few months - Fiber Optic 300/300. Is this traffic congestion due to Covid-19? Prior to the Covid-19 situation I rarely ever noticed disconnections, maybe a few times a yea...

Vectraat by Neighbour
  • 1041 Views
  • 0 replies
  • 0 kudos
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