Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Smart Plugs

I bought a GE smart plug. It says it needs to connect to a 2.4GHz network. I have a TELUS T3200M modem.The plugs fail to connect to the wifi. Is the TELUS network 2.4GHz or do you think the connection problem is something else?I read somewhere that t...

Peter56 by Just Moved In
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City bypassed by telus

We are residents of Port Alice BC, in the TriPort area, Port Hardy and Port Mcneill Both of these towns havehigh speed Internet, and phone service from Shaw and Telus. 30 Km to the west from Hwy 19, down Hwy 30is Port Alice, and Both companies have p...

Vader0 by Just Moved In
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  • 1 replies
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My wifi app “unexpected error”

When I try to login into the wifi app and I get an error “an unexpected error has occurred”. I’m on my iPad and the same happens with my iPhone. Why is this?

Heeles by Neighbour
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  • 5 replies
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Resolved! Telus internet self install possible?

I'm an electrical engineering student and would rather not shell out 100$ for internet install, plus I can't really take time off work during the day so a tech could come. Can I self install the modem and get the internet set up without a tech? And i...

thaluzad by Just Moved In
  • 2972 Views
  • 1 replies
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Resolved! Connecting old router to telus modem through static IP (?)

Hi, I'm trying to configure an old router in order to have faster internet access upstairs but I'm running into some issues. Backstory: I've connected the ethernet cable to the WAN port of my T3200M modem to the WAN port of my BEFSR81 v1 router, then...

john10 by Just Moved In
  • 3697 Views
  • 4 replies
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TELUS Junction Box

I just moved into a new build and have a TELUS concrete slab in my front yard. I just want to know if I have to leave it accessible or if we can cover it with sod.

SBday_99 by Just Moved In
  • 2384 Views
  • 1 replies
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