After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hey gang!So, there have been some misunderstandings I noticed online regarding our migration process and the call display suddenly not showing the full 10 digits but just the 7 once switched over.This is not a known issue and should not be happening....
I attempted to link the Telus assistant to my Google home but it keeps failing. I believe it's because I accidentally used the wrong Telus account, however I cannot find a way to change the login information. Before I completely delete my Google Home...
Every 10-15 minutes, my internet will completely go out for a minute, making videos buffer and kick me out of online games, making it virtually unplayable. Sometimes it will go out multiple times in 5 minutes. I’ve reset my router and called in multi...
I'm intrested in upgrading soon, but I'm curious..-Will doing so shut my internet off until the upgrade takes effect?-Am I charged Right away or on my next Bill?-Will me upgrading take effect right away after payment?I can't find much info going thre...
Any thoughts on why smart tv drops Wi-Fi signal and then requires Wi-Fi reconnect and re-enter of Wi-Fi password to get connected again. This is happening on both TVs so not on that side. Also same behaviour on wireless printer. Router and boost have...
Hey, I received a call about a month ago from someone claiming to be with Telus offering a free WiFi booster. Wondering if this was actually Telus or perhaps a phishing attempt? Seems like a smart way to gain access to someones home network, seemed o...
Is is true if we switch from Shaw to Telus we cannot get a Telus email account. We've been told this.
Ok so let me explain a little bit.I have been having on and off problems with the network since I got it installed. at the moment if you connect to the main boost router then you get around 120-130MB/s download and upload BUT when you go downstairs t...
For the last few days when watching a show on Netflix through my Optik accountthe show will run for awhile then suddenly lose the connection. I then have to reboot and reinitialize my optik tv to get it back again. I have an LG tvand can watch netfli...
Just when I'd come to expect my interactions with telus employees to be less than satisfactory, they send Shahn and Mitch to my house to install fibre optic. I was worried when another employee told me that the guys wouldn't be happy when they heard ...
