Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Resolved! Wi-fi keeps cutting out.

Every 10-15 minutes, my internet will completely go out for a minute, making videos buffer and kick me out of online games, making it virtually unplayable. Sometimes it will go out multiple times in 5 minutes. I’ve reset my router and called in multi...

Aryan- by Just Moved In
  • 2 replies
  • 0 kudos

TELUS boost Wi-Fi drops

Any thoughts on why smart tv drops Wi-Fi signal and then requires Wi-Fi reconnect and re-enter of Wi-Fi password to get connected again. This is happening on both TVs so not on that side. Also same behaviour on wireless printer. Router and boost have...

ColinBC by Just Moved In
  • 0 replies
  • 0 kudos

Internet Wi-fi booster offer.

Hey, I received a call about a month ago from someone claiming to be with Telus offering a free WiFi booster. Wondering if this was actually Telus or perhaps a phishing attempt? Seems like a smart way to gain access to someones home network, seemed o...

CarlTime by Just Moved In
  • 1 replies
  • 0 kudos

Boost Network System Slow

Ok so let me explain a little bit.I have been having on and off problems with the network since I got it installed. at the moment if you connect to the main boost router then you get around 120-130MB/s download and upload BUT when you go downstairs t...

Resolved! Netflix on Optik keeps dropping signal?

For the last few days when watching a show on Netflix through my Optik accountthe show will run for awhile then suddenly lose the connection. I then have to reboot and reinitialize my optik tv to get it back again. I have an LG tvand can watch netfli...

Gayle by Organizer
  • 5 replies
  • 0 kudos


Just when I'd come to expect my interactions with telus employees to be less than satisfactory, they send Shahn and Mitch to my house to install fibre optic. I was worried when another employee told me that the guys wouldn't be happy when they heard ...

Ali9 by Just Moved In
  • 4 replies
  • 2 kudos
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