After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
We have INTERNET 150 and getting speeds of 39 Mbps download and 21 Mbps upload. Plus we have Wi-Fi Boost.Now we have rooms that have no wifi signal. Send a technician out ASAP.
Telus Arcadyan wifi hub - How to set-up two wifi frequency I will need to set-up one 2.4Ghz and one 5Ghz wifi, anyone got the manual for these set-up.We had them before, but after reboot the wifi hub, the 2.4Ghz wifi was gone.Need to get it back sinc...
We got an email from Telus saying we requested a home phone disconnect for our home number that we’ve had for 20+ years and can’t reach a live person at Telus for days? What is going on?
Here's my question to the community: Why would the device I have suddenly go offline (randomly) but only when using my PC with a Cat6 patch cable?I've had this issue for a few months now and seeing as we're in troubling times, support provides no hel...
Has anyone had issues with chromecasts on a Telus wifi hub? We recently switched to Telus and ever since the chromecasts are intermittent at best with their connectivity. When streaming music, the connection drops every 30 seconds then reconnects abo...
Hi there!I logged into my router and saw a device "name unavailable" with the MAC address 60:14:B3:55:A1:1D. When I looked up the MAC address on google, it comes back to "CyberTAN Technology Inc.". I found this device under the "Overview > Connected ...
How does one turn on hairpin nat? I can not access my subdomains that are pointed at my IP from within my internal LAN.I have the port forwarding enabled as well as a reverse proxy (Nginx Proxy Manager) running on my LAN. I can access the subdomains ...
Where are my points listed? Also what can I redeem them for? I can't see the path to it!!
When you call in for home phone support (billing or other), if you have switched to fibre, some operators cannot access your information. They then transfer you to another area (not directly accessible to Telus customers) and you again must wait. Why...
Hey guys, my name is Jordan Rogers. A few months ago, I moved from BC to Saskatchewan. I would like to cancel my internet that is still at my old place in BC, as I no longer live there and have been paying bills for internet I have not been using for...
