Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 65 replies
  • 2 kudos


When I order a PPV movie in Telus satellite it does not play. I have chatted with telus about this and they HAVE NOT fixed the Issue!!! WHAT HAS TO BE DONE OR WHO HAS TO BE TALKED TO, TO RESOLVE THIS ISSE SO I ACTUALLY GET WHAT I PAY FOR?????? DO I H...

Resolved! Telus Fiber looses call display

No more call display on TV after switching over to fiber on Monday and intermittent sound drops are very annoying. Anyone else experience this?

Type of Telephone Wire needed for service run of 150ft

Hello, I live rural and am fed up with my Smart Hub and want a landline connection for INTERNET only. Telus has a service box installed approximately 150ft from my house which has had an active account in the past.Question I need install simp...

Telus Chat

Am I the only one that finds ones account is messed up by accounts and billing after one has had dealings with them?Then one has to have the error(s) corrected by another.?

kruisey by Advisor
  • 1 replies
  • 0 kudos


He pulled out in front of me without looking, turned left no signal. Turned right no signal. Ran stop sign @ high school turned right no signal. Ran 2nd stop sign @ high school turned left no signal. (Construction site also) Never put his phone down....

mishee74 by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! Telus Boost Wi-Fi

Quick question, I can’t seem to set up the Wi-Fi boosters without having one hardwired into my router, I thought they were both setup via a hardwire connection and then could be moved wherever, is that not the case? Is there something I am missing?Th...

is there static IP alowed by Telus

i got PA-200 set up in my home and im trying to set global protect and i can not get any static ip to ping as i have set my DHCP to be static on PA-200. What would cause that ? Does Telus allow the static IP's or is there something im missing.

AdoC by Just Moved In
  • 2 replies
  • 0 kudos

Wifi issues

Hello, I unplugged my wifi modem completely yesterday and now I can’t remember which LAN port to use. Does anyone have any ideas?

Justin1 by Just Moved In
  • 2 replies
  • 0 kudos