Internet & Home Phone
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Backup power unit

Why doesn't the backup power unit provide power to the modem for wifi? The power just went out and i found this out. Can they not connect the modem and switch via poe or something?

LisaO by Neighbour
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Telus Wifi Hub kicking certain devices off the Internet

I recently moved into a place with Purefibre preinstalled and I've had issues with the Wifi Hub kicking my desktop PC and my phone off the Internet from time to time. In both cases, it seems that the devices are still connected to the network and tha...

Moofey by Organizer
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  • 1 replies
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Resolved! Telus Fiber with non-Telus Mesh Network

Hi there, I currently have the Wifi Hub on a gigabit fiber connection. I'm finding the Hub sometimes has spotty wifi signals and I want to opt for a non-Telus Mesh network.Has anyone done this already, is it as simple as just unplugging the hub and r...

sillyjav by Neighbour
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  • 4 replies
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Telus Home Service scam

I received a call from a “Telus representative”. He had a very heavy accent and it was difficult to understand. He was offering a loyalty reward of 40% off my home services. Internet, TV and home phone plus Netflix and Amazon. They would replace my D...

Resolved! Telus 2.5 Gbps PureFibre X - what are people's experiences?

I upgraded last week to PureFibre X from my old PureFibre 1 Gbps service. I had an ActionTec 3200M + Alcatel/Lucent ONT. Here's what I received from the tech - Nokia ONT with a single NBase-T RJ45 port (capable of 1 Gbps, 2.5 Gbps, 5 Gbps, and 10 Gbp...

svrc by Neighbour
  • 6470 Views
  • 2 replies
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