Internet & Home Phone
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2 ssid's with same password

Hi all. We recently upgraded to fiber now we have two ssid's with the same password on our LAN - ie TELUSnnnn (the original) and TELUSnnnn-2.4G. The computers in the house can handle this, connecting only to the 2.4G SSID but it seems to have confuse...

phil_n by Friendly Neighbour
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  • 11 replies
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wi-fi modem admin password is incorrect

Telus just changed my router from the Actiontec to a new round white thing for which I cannot find a name. My problem is that the admin password on the sticker is rejected as incorrect in the MyTelus app. If I try to log in on my pc using 192.168.1.2...

Resolved! Home phone on fibre during power outage

Telus recently 'upgraded' my home phone from copper to fibre using the Alcatel-Lucent ONT. All was well until a power outage occurred in my neighbourhood, and the home phone died (internet too, with no ONT power). The sales person said there would be...

TopCat by Neighbour
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  • 2 replies
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My Telus wifi pause device problem

My Telus wifi app - pause device function intermittently does not work. I attempt to pause a device and it shows paused for approximately 12 seconds, then it changes back to unpaused. Tried with individual devices and family profile groups with no su...

Shang by Neighbour
  • 3370 Views
  • 1 replies
  • 0 kudos

what to expect - Telus switching me from VDSL to fibre

So a Telus rep phoned me and said they were going to discontinue their old-style internet and Optik TV service (which operates on VDSL from copper phone wires) and they want to swap me over to fibre (at no extra cost). BTW discontinuance of their pho...

frankw by Organizer
  • 9666 Views
  • 12 replies
  • 0 kudos

Best way to migrate to gmail with 100 email aliases?

My email migration date to move from Telus email to Telus Gmail is coming up fast.Unfortunately it is complicated by the fact that I have over 100 email aliases, but Telus Gmail only allows 30 aliases per email account.One possible solution is to cre...

Resolved! Port Forward with Telus T3200M Modem.

I'd like to port forward the port 27960 UDP for a Steam game (Quake 3/ Quake Live) to host a private server. Is that port (27960 UDP) blocked by Telus with Residential Home Internet? If not, how do I port forward it? Guide me through it please.

Tom69AB by Neighbour
  • 5977 Views
  • 1 replies
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Opening NAT???

I currently run a wired connection on Telus PureFibre gigabyte internet into my Xbox but I still only have a moderate NAT, any recommendations to open my NAT up? Admin setting need to be changed or something?

bid by Neighbour
  • 1072 Views
  • 0 replies
  • 0 kudos

Extremely low speeds on fibre ethernet connection, need help!

Hey guys So I am having quite a bit of issues with my fibre optic network I am currently living in a basement suite and receiving very low internet speeds lately. I used to get 950 up and down most days of the week, now it is only 95 and 100 for the ...

604CS by Neighbour
  • 1738 Views
  • 1 replies
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