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Lake Chaparral 5G Network installation problems

Just Moved In

How do we reach Telus to ask questions about the 5G installation in Lake Chaparral?  They are making such a mess.  We have a giant 10 foot long hole at the roots of our trees and now the other hole on our front lawn has just been filled with a gravel mixture so we have large pieces of gravel all over our lawn.  Just wondering what the process is for fixing the lawn and ensuring the trees aren't damaged. It is like searching for a needle in a haystack trying to find a phone number to actually speak with Telus.  It is a contractor doing the work so I am assuming Telus has no idea the mess they are making or perhaps they wouldn't allow it.  


Community Power User
Community Power User

Telus installs their infrastructure in the municipal right of way adjacent to your property. As such, your municipal works department might be an alternative contact to learn who is doing the work.

Otherwise, the general Telus number is the starting point.


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