Internet & Home Phone
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Smart HUB

Even with 3-4 LEDS of signal the internet drops out and the 'magic circle' just keeps rotating eventually just killing the connection for a random amount of time. Understand that it may have to do with Telus' Management policy of prioritizing cell ph...

PeterAU by Neighbour
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Cable spec

Anyone know what the spec is for the cable between the fibre box and the T3200 device? I've moved my internet equipment away from the fibre entry point. Tried straight through and crossover cables; neither works.

jrculter by Just Moved In
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Ethernet Switch not working with MoCa adapter

I wanted to upgrade my work-from-home office and gaming setup and by hardwiring both my MacBook and PS5 instead of using WiFi. I have almost no experience with Network configurations/troubleshooting, so any help would be much appreciated.My Telus Opt...

klocsin by Neighbour
  • 3796 Views
  • 7 replies
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Resolved! Constant wi-fi trouble, Mac OS Big Sur, iOS 14

Wi-fi shows connected on devices but internet stops working until wi-fi is disabled/re-enabled on those devices. Rebooting the T3200M modem doesn't solve the issue. Have tried repositioning it too, but it was fine before so I don't think it's interfe...

GRSK by Just Moved In
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  • 3 replies
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Resolved! Can the actiontec t3200m use coax output?

The actiontec is located on mainfloor. Wifi from t3200m can't reach upstairs but I somehow have a coax cable labelled "Shaw upstairs" sitting right next to the t3200m. Upstairs is a few ethernet ports coaxial plates that I can really use.My question ...

Bluffrey by Just Moved In
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  • 2 replies
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Add an email address

I currently have 2 @telus.net email addresses associated with my account. How do I add a third @telus.net email address?

JamesA by Just Moved In
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  • 1 replies
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Setting up a reliable network for 20+ devices

We have the fibre 1Gig connection with the white round telus 'smart' hub. I'm trying to set up a network to serve about a dozen people divided in two separate households. I have a Linksys AC1750 at the end of a 100ft Cat5 plugged into one of the port...

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