Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Telus Gigabit internet extremely SLOW.

Card), and laptop (with intel i211 gigabit Network Card) are both getting this extremely slow speed.All these tests were conducted from a different time of the day to avoid the busy high volume load on the server-side. Test from the (We...

MikeZ by Just Moved In
  • 3 replies
  • 0 kudos

Telus Wi-Fi Hub Missing speed tests.

I logged into my Wi-Fi hub from both the app and direct to the modem. The speed test function is no longer available. Does anyone know where this went to? For a week I was only getting about 500mbps on the 940 plan. Now I can't really test it direct ...

Gras by Friendly Neighbour
  • 2 replies
  • 0 kudos

T3200M - help with cumbersome scheduling access

Hello, I'm trying to setup "Scheduling Access" in my T3200M to limit how late my son can play his PlayStation into the wee hours of the morning I do find the T3200M scheduling interface cumbersome to use because I want to restrict access past midnigh...

dubmon by Friendly Neighbour
  • 5 replies
  • 0 kudos

Telus Wifi Booster.

I recently had a Telus technician come by to set up fibre optic and he gave us 1 booster. On the app and videos it said that we need two, one connected to the modem and one wherever its needed most. Did he mess up and only give us one?

Land phone In operative

SW Calgary Telus indicates no outages No dial tone Display shows Line in use. Several callers report “no reply”. Checked Telus my home connection with a touch phone - silence Ok this am Lost Telus about 3pm

Nord by Just Moved In
  • 1 replies
  • 0 kudos

Call control with Fibre

Hi all, Do you know if you can now get the call control feature if you have fibre? I used to have the service a couple of years ago and loved it, but then we switched to fibre and it wasn’t supported...only worked if you had copper. Telus said at the...

Kelneu by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! What CAT for wifi boosters?

HiI recently had Optik tv installed. I want to run Ethernet to each box. I also want wifi boosters at the same locations. I have CAT 7 cables for the Optik boxes do I need the same for the boosters or can I use some old 5s that I have? I’d like to ru...

Frznrth by Organizer
  • 1 replies
  • 0 kudos

Chromecast and Google Nest spotty with Telus router

I recently upgraded to Telus fibre and my Chromecast and Nest have been spotty ever since. Sometimes they connect with no problem.Sometimes I have to powercycle my tv and phone several times before I can finally see the Chomecast and NestSometimes I ...

CFAR by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! WAN IP is not a true public IP

Hello, my modem is getting a WAN IP that is not truly public:, I used to have a true public IP. Is there a way to get Telus to give me a real public IP so I can connect to my network from the outside? I am quite sure I used to have a t...

RDen by Just Moved In
  • 6 replies
  • 1 kudos
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