TELUS Neighbourhood

mrhector · 01-04-2024

I have the new NH20T hub and saw it was getting failing some DNS tests. Looks like one of the hardcoded DNS servers is timing out about 50% of the time. DNS1: 75.152.171.67 - consistent reply. response around 2-3msDNS2: 75.152.171.116 - timeout arou...

mrhector · 07-26-2022

Currently I have Fibre going to my Alcatel Lucent modem that plugs into my Ubiquiti USG. I am getting a new Dream Machine Pro SE and would like to connect the Fibre directly into the SFP port. I see the new modem Hubs are all combined and have a rem...

mrhector · 02-07-2022

So looks like Telus is pulling some negative billing adding an Online Security trial to peoples accounts. It was added to my service agreement back in December and I never received notification of the change like I normally do when changes are made t...

mrhector · 02-09-2022

Update: So after cancelling the service I never requested what was supposedly free until May. I now see a charge of $10 on my bill for Online Security for the next month under the heading of "cancelled services"?? Now I gotta call again to get this f...

mrhector · 02-09-2022

This is almost comical now. A day after I got the service removed and the rep told me he would put me on a list to so I wouldn't get marketing offers. I get this email and text. Oh and also I noticed my current balance is about $10 more then last mon...

mrhector · 02-08-2022

Dug through old Telus marketing emails and looks like I got an email on Dec 2nd offering a free trial. On the 7th got another saying I was selected to take part in a 3 month free trial saying I'll get a PIN that's required to setup my trial account b...

mrhector · 02-07-2022

Nope, no changes. On a two year term that's set to end in Oct this year. Looks like they just added it on to people's accounts. Friend on Telus fibre had the same thing added to his account. Was told same thing, it was just a trial added on. People ...

mrhector · 02-07-2022

You may want to double check your bill. I noticed that a "trial" for online security was added to my account back in December without my consent. My friend had the same thing. They said it was just a trial but when it ended it May I would have starte...

TELUS Neighbourhood

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Anyone else get a trial for Online Security added without consent?

Re: Anyone else get a trial for Online Security added without consent?

Re: Anyone else get a trial for Online Security added without consent?

Re: Anyone else get a trial for Online Security added without consent?

Re: Anyone else get a trial for Online Security added without consent?

Re: TELUS Online Security - Legit Promotion?