We have a Telus Office Internet account that is running the T3200M modem/router on a fibre connection. There are some rooms out of reach for the WiFi network so we want to add Telus Boost WiFi.
However, customer support just told us that WiFi Boos is only sold as a feature for personal internet accounts, not business accounts and that we need to install our own custom router with our wifi extension technology.
Is this true? If so, why? Aren't there lots of business clients that need WiFi boost?
Is there any documentation online anywhere with instructions on how to go the custom route (e.g. recommended make/model, self-configuration step-by-step?
I would ask an it company to help you install custom router and additional access points or wifii devices for your business.
How many devices or how big is your network; small, medium or large network?
SuperMario, they don't need to go through the expense of hiring an IT company. The current Boost is merely a Wifi6 access point. As @NFtoBC mentioned, there are plenty of off the shelf mesh networking alternatives out there that would work with the T3200M just fine, both consumer grade and business grade. All they'd have to do is use the wifi from the mesh units themselves and not the SSID from the T3200M.