Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
Latest topics
VOIP audio occassionally bad!
We recently converted to Telus from Shaw. On Shaw, we had a measily 25 down / 5 up and rarely had audio issues even when 2 or 3 of us were calling in to web, skype, teams, or zoom calls. But now on Telus 150, I'd say at least half of my MS Teams call...
Email Migration problems
I first received a couple of emails about the upcoming migration. At first, I believed it was a scam. I tried several times to reach a representative-after being on hold fir 2 hours, it then just rang, until I hung up 15 min later and called again an...
web space removed without notification, without compensation
That really sucks. I have had this personal webspace for years; it is referred to at hundred sites; now what do i do? Migrate somewhere else, make it work, re-link, do again the hundreds of things that took to get visibility over years? Again? Becaus...
Service in area for tv
Why is it when I live in a city that I cannot get Telus TV when three blocks away they can but there’s no service in my area and I’m stuck with competitor
Telus internet outage in Calgary downtown
Is anyone experiencing an outage with their home internet with Telus? I called them a few hours ago and they said that this was a larger outage in the area but I see nothing reported on the Telus website and I'm still without internet. Thanks
Resolved! T3200M Modem IP Address Different than Public IP Address
Telus just updated my DSL modem to the T3200M. Having difficulty port forwarding and noticed that my new modems IP address is different than my public IP address (via What's My IP or Dynamic DNS Service). I always thought the modem IP address was the...
Telus 3200 - 2 boost devices on cat and 2 boost devices on coax?
I have t3200 modem in bridge mode connected to netgear router. Two of my boost devices are connected to it by cat cables. I am still having issues with wifi coverage in some areas but I cannot run cat cable there. I got two more boost devices and con...
Resolved! Telus WiFi Hub
Hello, I am currently using Telus modem T3200M. My desktop computer is connected to this modem through an ethernet cable. All my other devices are connected to this modem through Wifi. I would like to know if the Telus Wifi Hub is superior modem beca...
Resolved! Pure fibre self pre install-move off copper internet / RG6 TV
Does Telus have a email contact where i can send existing cabling and proposed new setup to determine what options and equipment they could drop off and what i may have have to provide? They are offering some deals to switch from Sat and Telus copper...
What's it like to get a phone on a contract through the Website?
Hello everyone,,We currently have an account but it's bring our own device. However I plan on getting the Pixel 4XL on a contract when it comes out (gonna pre-order). What's the process involve when getting a phone online and shipped? What informatio...
