Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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What is the username for Telus router????

Had a home internet service installed about a week ago. Asked the installer for the wifi password and admin password and he showed it to me on the round WIFI box. Didn't click that i need a login name. I have wifi password and admin password. I know ...

Everlong by Friendly Neighbour
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Resolved! Connect Telus fibre to SFP directly to Ubiquiti UDM-Pro

My old Telus Fiber Gateway is old and not sure throughput speeds available. Hope to connect Telus fibre directly to new Ubiquiti UDM-Pro SFP+ WAN input to get 750M or 1G speeds. Wondering if this be possible with existing fibre connection. Here are p...

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Resolved! Pausing Home Wi-Fi/Internet for Snowbirds

We are travelling to the US for the winter ( 5 months). Is there a way to pause your Home Wi-Fi/internet for that time period, or do you have to cancel and reconnect when you return?

What's caused my internet bills to double this year?

I've been renting here in Kelowna for a little over 2 year now. Since April, the cost of my internet has skyrocketed from $84 up to $200. The landlord I rent from has been renting out the suite adjacent to mine for Air BnB, but even if those people a...

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martyB1 by Neighbour
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Resolved! T3200M end of life?

Is the T3200M going out of service? I got a message from Telus saying that my modem was nearing the end of its life, and offered to send me a new one. I thought that meant the T3200M was being phased out. However, when I got the replacement, I got an...

Improve download speed in basement

My router is located in the upper level of my house, the download speed in my basement is terribly slow that only 22mbps while the upper level is 175+. What is the option to enhance the download speed in basement?

waierica by Organizer
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Free bump from Internet 75 to 175?

Has anybody else noticed their PureFibre Internet 75 was bumped to 175 Mbps? I noticed this in early August while running a speed test. At first, I thought it was a glitch but it has stayed at that speed for a couple weeks now. I've been subscribed t...

Spinner by Helpful Neighbour
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  • 6 replies
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Eero mesh or another solution

Hi Just moved to another house. Previous house had networking throughout and I was on fiber optik. Now this house doesn't have networking throughout but does have coax in some spots. Also no fiber optik so on copper. Currently my office is hardwired ...

PL by Advisor
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