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Telus modems or internet connection

SuperMario
Advocate

If anyone has questions on internet connection, modem, switches, routers, cable, ports issues please let me know

I will try to answer your questions, concerns to the best of my knowledge to help trouble shoot your issues your having.

 

1 ACCEPTED SOLUTION

dru
Community Manager
Community Manager

Thanks for offering to share your knowledge, @SuperMario!

View solution in original post

9 REPLIES 9

dru
Community Manager
Community Manager

Thanks for offering to share your knowledge, @SuperMario!

Hi dru,
I am unable to login back to my telus community neighbourhood account after entering using my user name and password.
I get these error messages

You need to re-authenticate for following reason(s):

The username or password is not recognized.

dru
Community Manager
Community Manager

I'm a little bit confused since your message posted just fine under your username but I'll keep track of mentions for this same behaviour from anyone else to see if it's a broader issue. Thanks for letting me know 🙂

Is telus having some issues on the website server?
-not users end


dru
Community Manager
Community Manager

So far there doesn't seem to be any suggestions that this is a bigger issue but I'm keeping an eye on it for sure.

I finally solved my own problem or issue.

1)I forgot my name of my user name  of my account .

2)i did a pasword reset , i know my email 

Problem solved finally.

SuperMario
Advocate

How are people connecting the ethernet ports on the network access hun or aracadyn nah20?

On the NAH20 ,1 gig or 10gig port on the nah or aracadayn nah20 to the 2.5 gb port or 1 gig port?

on the wifi 6 router

wifi 6 router or hub