Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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wifi booster

is telus wifi booster will increase our internet speed, currently our download speed range about 20 mbps and upload is 1 mbps, if i get telus wifi booster will the download and upload speed increase?

kram by Neighbour
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  • 3 replies
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Number not assigned

Can't recieve calls into our number, callers getting message 'Number not assigned'. Started over 24 hours ago. Can't get a hold of support, online chat, or twitter help.

Telus Door to Door

We just had a very rude door to door sales show up at our home about an hour ago in High River. I said I was not interested when I opened the door, told the young man it was a bad time and he kept arguing with me that I didn’t even give him a chance,...

Adding a Router between ONT and Telus Router

Hello,I live in basement and the guy who lives up have 1000mbps telus. He's happy to share internet but doesn't want me to be on his WiFi and I can't add a second router up there as the range doesn't reaches basement and there is no option to wire, s...

jattdit by Neighbour
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  • 7 replies
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Upgraded but no speed increase

Hello, I just upgraded my internet from 25 to 250 and I ran a speed test before/after the upgrade. It's been over 24 hours since the upgrade and the speed has not increased at all. I already rebooted my modem. Is there anything I can try on my side b...

jlijli by Organizer
  • 3517 Views
  • 6 replies
  • 0 kudos

Resolved! Is it possible to switch the TELUS account owner?

Hi everyone, I'm moving into a new apartment, and the previous tenant has offered me their TELUS internet. They claim that they could transfer their TELUS account to me by changing the owner name and stuff. Just wondering if anyone has come across so...

Resolved! How do I change secondary DNS on Fibre Modem FXA5000?

I was able to change the primary DNS from Local Network > Show Advanced > DHCP Settings > DNS Server. There is only one field which is the Primary DNS. How do I add a secondary DNS? The reason I want to add secondary is because if my primary go down,...

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ydesai by Neighbour
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  • 3 replies
  • 0 kudos
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