After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, I have a MOCA adapter connected to my t3200m and it's getting roughly 200Mbit/s, however I have a gigabit plan.I was wondering if the t3200m is Moca 1.0 or 2.0? The 200Mbit I'm getting would seem to line up with 1.0. It's an older house and th...
I recently experienced a cancellation of my TELUS PureFibre installation due to the absence of a fibre connection from the outdoor telecommunication service box to my home's hub room. Currently, I only have CAT6 and COAX cables running from the servi...
Will my existing voicemails be deleted if I deactivate my voicemail feature?
Hi we are building a new home and wonder how connect to Telus internet service - my neighbor is using Telus so there should service box nearby. Which number should we call re this matter?
Hi, I used to have a Telus Wi-Fi Hub where I had my firewall configured with port forwarding. Where is the port forwarding config on a Telus Network Access Hub (aka the white square box, aka the Technicolor FXA5000)? I can log into the hub at 192.168...
Hi everyone,I am looking for an email address to send my photos and complaint about the poor remediation done on my property after the pure fibre team pulled lines into our neighbourhood. Does anyone have an email or specific contact info for dealing...
Is it possible to connect a different modem to my fiber terminal and still get my telus connection?
I upgrade my PureFiber 75 internet plan last Thursday evening to PureFiber 500. I got an email confirmation of my order the next day, but no information as to how long I need to wait to see the upgrade in D/U speeds, or if a technician visit is even ...
Hello,I'm trying to set up wifi guest account but it drops the connection every 10 minutes. I didn't find any properties to remove time limitations. My regular WiFi works just fine. Please help to fix it.Thanks
When Telus fibre was installed last year on my street my front lawn was dug up. It still is a disaster and I can not get a response .
