Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I recently purchased a LG smart TV and upgraded to Optik TV. Disney+ is preprogrammed on my smart TV, however, since the upgrade, I have not been able to watch Disney+ on my TV. The technician explained that I had to switch ports using my TV remote, ...
The 4K Arris Box says We're improving Optik TV performance, and gives a ink that doesn’t say anything that’s new, Does anyone know what’s new with the improvement?! Thanks
Even if I press the button on a program currently on, it doesn't play. Global, CBC, CTV etc, I tried them all, but it doesn't run. Other apps on my Apple TV works just fine. Only Pik TV is misbehaving.I already done re-booting, turn on/off and resett...
PVR wont record. Just a short bit of completely black. Happens on different channels from time to time not all the time.
Just bought brand new JVC TV and Telus remote codes for JVC don't work. Seems the list is very outdated. I finally found a code that works after much research! On a different thread in the community form here a user mentioned that Jasco has taken ove...
Ok - the last month or so we keep having issues with our boxes.....I have to keep resetting them....... On Monday I could not access any of my pvr shows at all from any of my boxes..........The next morning, my main box was frozen on the last show we...
Hi, The Amazing Race Canada finale is not on the Amazing Race Canada section. Says it has 10 Eps not 11, that's 48 hours after airing and still not available.
I currently have Crave (Legacy) as one of my Theme packs. This is the service that provided Crave before they upgraded to their new service that includes HBO. When this first occured, I was able to still watch Crave in HD on my TV by logging in. Now,...
Wed Sept 21Hi - My Optik service did a major upgrade itself tonight - and I am wondering what the upgrades are. I can't find info anywhere on the Telus site. Any ideas? Thanks in advance!
1. Telus knocked at my door and said they could drop my monthly costs by $100/m from Shaw. It turns out this wasn’t accurate. The difference is more like $70/m2. My land line wasn’t transferred over as promised. It was dead for several days. We have ...
