Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 59767 Views
  • 192 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 43727 Views
  • 43 replies
  • 7 kudos

Law and Order SVU and Organized Crime

I noticed the other day the follow seasons for Law and Order have been removed from on-demand:SVU: season 24Organized Crime: season 3Are they gone permanently or will be available again at a later date?

Telus TV (Pik TV) - CTV and Global channels keep dropping

Since about Friday, seems that all CTV channels and the CTV affiliates (TSN, for example) keep dropping every 2-10 minutes (random timing), kicking me back to the home screen. The same thing happens with the Global BC and Global Okanagan channels. In...

marty0701 by Friendly Neighbour
  • 10764 Views
  • 16 replies
  • 1 kudos

Optik price increases while under a Service Agreement

Is anyone else under a Telus Service Agreement experiencing price increases for their Optik TV? I have a 2 year service agreement that expires in November 2024. On last month's bill I started getting charged an extra $4 for Netflix Premium, when Netf...

Marc56 by Organizer
  • 3819 Views
  • 5 replies
  • 0 kudos

Alone episodes missing

I noticed episode 2 and three of the latest Alone series is missing from in demand.

BB114 by Friendly Neighbour
  • 9624 Views
  • 21 replies
  • 0 kudos

Resolved! Optik choices

There are a lot of seniors and movie nerds in BC. It would be wonderful is Telus offers TCM, Turner Classic Movies. Rogers offs it but as Rogers is not available in Gibsons, only Telus. Unfortunately Telus does not offer this incredibly entertaining ...

Telus Tv + on a Mac

I have this on through the day. Last 2-3 days it cuts off after about 10-15 minutes. Never happened before. What's up?

Smokey146 by Helpful Neighbour
  • 9652 Views
  • 17 replies
  • 0 kudos

Audio receiver control

I've gone through the steps to successfully link my brand of audio receiver to the OPTV remote and the volume controls works fine.However when I press the power button on the remote (expecting all my devices to turn off) only the TV and Telus portal ...

RobG3987 by Ambassador
  • 3048 Views
  • 6 replies
  • 0 kudos

Optik TV - Recordings

I just switched from Shaw to Telus 2 days ago and wanted to record some of my programs when a message came up that said I have to pay extra to record?? This definitely came as a surprise to me. I didn't have to pay extra to record programs with Shaw....

Annie3 by Friendly Neighbour
  • 5442 Views
  • 6 replies
  • 1 kudos

Latest issue. Won't record Alone series

Another constantly frustrating experience where I set a recording and it doesn't record or stops recording for no reason.The latest is I expected the Alone program on 705 History Channel, on Thursdays at 8 pm I had set as a series recording 3 weeks a...

RobG3987 by Ambassador
  • 6307 Views
  • 11 replies
  • 1 kudos
Friendliest neighbours