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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Dolby Atmos

Hey Telus, when will you add support for Dolby Atmos? Netflix and Amazon Prime offer it.

Cooperdog by • Just Moved In
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  • 3 replies
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optik remote alternatives

hello optik tv users, are you using an alternative to the stock remote? looking for something with backlight and maybe a shortcut feature to skip to the next episode if possible. let me know what you are using and what features i might be looking for...

kaze by • Neighbour
  • 2216 Views
  • 4 replies
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Resolved! Telus Home Assistant not showing up in Alexa app

I am unable to find the Telus Home Assistant app in Alexa when I search for the device. The Telus rep was able to find it right away. I tried on my phone and tablet. Both are Samsung products. I removed the app and reinstalled but had no success.Note...

ML1 by • Organizer
  • 2465 Views
  • 3 replies
  • 0 kudos

Using Crave on OptikTV with existing account

Hi. Does anyone know how to set up Crave on OptikTV with an existing account? I don't want to set up a new account, just use an existing account.Thanks in advance!

S_James by • Just Moved In
  • 703 Views
  • 1 replies
  • 0 kudos

Resolved! channel wanted

Any chance of getting HBO Max ?? I get HBO but would like this additional channel.

Connecting wireless box in garage

I am trying to connect a wireless box in my de-tached garage, but the signal isn’t strong enough to keep the box operating correctly. We have a Telus booster for our Wi-Fi. I know the boxes won’t run off that signal. I am unable to connect the box vi...

Vance89 by • Just Moved In
  • 833 Views
  • 1 replies
  • 0 kudos

cannot retrieve deleted recordings - not happy!!!!!

Why is there not a feature to retrieve deleted recordings? this is not good!!!! If in error we deleted we should be able to retrieve it. We are human after all! My brother is with Shaw and he has the feature to retreive deleted recordings from the PV...

KSidhu by • Just Moved In
  • 2524 Views
  • 4 replies
  • 2 kudos
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