Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
big brother episode 9 season 25 is missing. Episode 10 was just uploaded. Wondering what’s happening or if anyone is having this issue too!
Just want to say thanks to Telus for adding BC1 on channel 845 for Alberta viewers!
The new TV+ remote doesn’t have several features of the old one, which makes it so much more difficult / more work to navigate. Missing: PVR button, delete button, info button, stop / fast forward functions (either its a 30 sec skip or holding it dow...
HI,I just got my new 4k pvr box.pardon me for the silly question i am senior trying not get freaked out by the new tech.my tv is 12 years old still working well the new box does not come with the breakout cable but can it be replaced by a single HDMI...
FBI season 5 on Global only has one episode listed and it's Ep. 19. The rest of the season is not there.FBI International season 2 on Global only has Ep. 18 listed. No other ones.Thank you
I've been trying to get into the channel selection for a couple months now to change my premium over to Amazon Prime and as I never got to choose my channels when I renewed I'd like to do that as well but every time I go to the change channels in the...
"Recordings currently not supported on Optic TV+"Well that is ridiculous. Only the old boxes access the PVR. This isn't going to work. I guess we have to continue with the old box, and return this redundant new one.Leave it to Telus to go backwards i...
@dru - Episodes 3 and 4 from CBS (which airs on CTV1 Thursdays and Sundays)… they’ve still not be uploaded… 3 was aired Thursday August 17 and 4 was aired Sunday August 20.
These are all On Demand programs we are having trouble finding. We are missing Blacklist season 10 on Global, Law and Order Special Victims season 24 on Citytv, Law and Order season 22 on Citytv, NCIS Season 20 only has episode 6 on Global and the sa...
Season 25 episodes 6 & 7 aired Aug 13/17th.It is getting increasingly frustrating having to notify the support team of missing On Demand content.
