Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 192 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43737 Views
  • 43 replies
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Telus Tv+

When will The Telus Tv+ app be available on Xbox series X and S?

picture freezing

is anyone else having more picture freezing this pm.? had telus optik a month now , lately more freezing is happening mostly between 5 and 7 pm. checked all connections , plus did a reboot on modem. thanks . this is in the coquitlam area, b.c.

Resolved! Do TV Networks earn money from Optik?

I am wondering if TV network stations earn money from Telus Optik TV and roughly how much they get. Does anyone know? I assume Telus would need to pay them in order to have something to sell to us to view. But, maybe, the CRTC says these basic statio...

Zaneszoo by Friendly Neighbour
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  • 3 replies
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Logging out of Telus account on other apps

My neighbour asked me to use my Telus account and fill in activation codes on the Global and CTV websites. They are using this on their playstation. I didn't realize this meant they would be using my account (that I pay for) to watch TV. I would like...

br100647 by Neighbour
  • 2664 Views
  • 4 replies
  • 1 kudos

Two core channels unavailable to view

New TELUS customer with install less than a week ago.:We are unable to view two of our core channels (119 and 121) live. In the guide, the ‘home’ symbol appears with a diagonal line through it. When selected, we see the message “This program can only...

Listing order of items saved on PVR; storage time of item on PVR?

When I change the setting so that items recorded are listed by OLDEST first on PVR by expiry date, the setting reverts to the original newest first, which I don't want. Is it possible to extend the days of storage time beyond the present 45 days? If ...

CHEK

I can not watch CHEK as I receive the message that I am not connected to my TELUS internet, but I am connected.I have tried resetting the tv box and resetting my password, but nothing has worked..

Clovige by Neighbour
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  • 6 replies
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Resolved! Optic cable

I am renovating my family room and want to change placement of TV. But the optic cable is too short. Where can I buy a much longer cable about 20 feet

gail0279 by Friendly Neighbour
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  • 14 replies
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Succession Finale

The Succession finale episode is missing fromCrave in English but it’s available in French. It’s also available when I log into Crave separately. No one else is having this problem???

tojolaw by Neighbour
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  • 1 replies
  • 0 kudos

OPTIK TV

FINALLY telus contractor put in FIBRE....painful to watch!Telus tech put in the latest ONT and it came with the BOOST WIFI6 ...tossed to the side since it has limited function and IS NOT NEEDED for Telus Android TV box. ASUS router Multicasts faster....

Friendliest neighbours