Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV User Experience Research Group

Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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WW84 is not available on Dec 25?

What time is WW84 premiering today? It's Dec 25 and all I see is the trailer searching "on demand" and going to channel 415.

xl by CPU Alum
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Change to pvr search function

If anyone can help, it would be much appreciated. I do pvr searches for upcoming NFL games on optik tv. Keying in NFL brings me to a series of files covering pre-game, postgame, etc. One of them used to contain a written list of all upcoming games in...

Janann by Advisor
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Resolved! When I press OK to watch TV, screen goes black

The Slimline2 remote turns the tv and the box off and on, but when I press the OK button at the green screen (to watch TV) the screen goes black. The TV is still on.

Programming Slimline2 Remote for TCL 5 Series

After much hunting, I've found a remote code that will work...to a point. I am now able to turn off and on the TV. Unable to do anything else though, as the TV and Optik buttons are the only two that work. What am I missing?

Optic TV App Issue

I have recently noticed that my Telus Optic TV app is now not functioning. At first it would play, then the picture would freeze. Not when I start it, I get a blank screen. I have a Samsung E 8 tablet. Let me know what the issue is. Thanks

Tom4 by Just Moved In
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Wifi issue

I have an internet and tv issue for more than a week.technicians keep saying outage in my area I checked on the map everything is okI don’t know how to pass this holiday without internet

hakim by Just Moved In
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Resolved! Charged for movies I have not watched, PVR recordings are showing up that I have not programmed...

HELP!I am here as a last resort. I signed up with Telus for Optik TV and Internet. The internet has been great, and I actually really like the Optik TV - it is the first time I have ever had a PVR and I love being able to record movies from TCM, as w...

Optik tv

My Telus box is very slow when using on demand and Netflix. My secondary wireless box is much faster. Is there a way to speed up the main Telus box?

DBrowner by Just Moved In
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Slimline2 optic tv remote

When I push the optic button on my remote it goes green and the tv button immediately goes red. The tv won’t come on. The power button on the tv is also flashing red. I’ve tried unplugging and reprogramming my remote.

tjkelley by Just Moved In
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