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Steveinvictoria
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Joined 3 years ago
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Optik TV -- Recording & Playback
Just switched from Shaw TV and we're a bit disappointed with the Telus remote control, guide page, and recording/playback features. Or maybe we just can't figure out how to use them... 🤔 (1) On the guide page, I can use the 'channel button' to scroll up and down the page in jumps, rather than one line at a time, but there doesn't seem to be a way to toggle ahead a full day. (2) When Fast Forwarding through ads in a network recording, I can't see the video fast streaming. This means a series of 30-second bumps ahead, which brings you back into the recording underway. Then a series of 10-second backward bumps, back to the end of the ads. With previous equipment, I could simply watch the video fast-forwarding (at two or three different speeds), and stop it at the appropriate place. (When watching Prime Video, you can get a series of picture boxes showing the video and use them to decide where to stop/start.) (3) You now have to pay extra to record programs. When we decided to switch from Shaw to Telus, and signed up with an online agent, he didn't mention anything about this. With all previous Shaw and Telus accounts, the ability to record was included. Why would you want a PVR, except to record programs? So when the Optik guide page first appeared on our screen and I attempted to set up our daily recordings, a message came up saying recording wasn't included in our plan. I had to contact an agent and have it added. These things were all easy to do with previous equipment from Telus and Shaw. Ah well, otherwise the system seems to be working well. The picture quality is better than before.9.4KViews0likes5Comments