Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I have been having issues with my PVR for a month or so now. When I watch a program that I have recorded, the PVR suddenly stops. With the statement popping ip, " Recording not available. Make sure this digital box and the PVR are connected to the ne...
For example, I like to browse thru hockey games and watch the goals scored. I watch the scoreboard and once it changes I review the goal. With new system I cannot do this!!! Arrrgh! Are we moving forward or backwards with this new system??Also, I do ...
Am I missing something? So difficult to delete programs after watching! There must be an easier way that I’m missing!! HELP!
I've just had a TelusTV-21T box installed. I do not like the remote and would prefer my universal remote. The codes for Telus do not work for this newer tech.Is there a four digit code(s) for the TelusTV-21T box?
Hey guys,Saw a post that there's a new update coming in the next few days (end of Feb). Can Optik Kate or anyone from Telus include a patch update. Really looking forward to this update.Thanks
Why is there no slow motion control on the newest Optik TV box? I have never had a TV/Cable box in at least 25 years that did not at least have fwd slow motion control.
I have 4 of the new Telus Android TV boxes. Two of them are connected to new Samsung 95B Oled TVs and the others to a Sony and older Samsung TV. On the ones connected to the Samsung 95Bs after a few days the screen goes green. I can hear audio but no...
Anyone else having problems with series recording of PGA on NBC or CBS? All other series recording works fine including recording of PGA on golf channel. This just started a few weeks ago. I’ve cancelled and rescheduled the recording schedule several...
I can’t for the life of me figure out how to search shows to setup series record. I just switched from Shaw and have to say I’m regretting the move to Telus. The “voice” remote only provides app results. If I speak the name of a tv show into it, it s...
Hi Everyone, I got the new Android Telus boxes and notice you can install Google Meet on them (since its running andorid) however when I plug a USB Camera into the box, the box does not recognize the camera, has anyone tried this? The usecase would b...
