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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
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  • 0 replies
  • 1 kudos

Optik tv

My Telus box is very slow when using on demand and Netflix. My secondary wireless box is much faster. Is there a way to speed up the main Telus box?

DBrowner by • Just Moved In
  • 590 Views
  • 1 replies
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Slimline2 optic tv remote

When I push the optic button on my remote it goes green and the tv button immediately goes red. The tv won’t come on. The power button on the tv is also flashing red. I’ve tried unplugging and reprogramming my remote.

tjkelley by • Just Moved In
  • 559 Views
  • 1 replies
  • 0 kudos

Pvr

Recording Stephen Colbert. Used to work but now it does only sometimes. Sometimes the whole thing. Sometimes halfway and stops though it shows the full time and other times it says it recorded but will play not even one seconds worth. Pvr is 49% full...

Kimmik by • Organizer
  • 1484 Views
  • 6 replies
  • 0 kudos

Tv program information

Why is tv series and episodes not included in the information.when I record tv series there is no information advising me of the episode and or series date. Trying to watch the series in a logical order is not available. This would help when trying t...

Coot by • Just Moved In
  • 974 Views
  • 2 replies
  • 0 kudos

Slimline2 and hisense

Any chance someone has another list of hisense codes I could try?

Theo13 by • Friendly Neighbour
  • 544 Views
  • 1 replies
  • 0 kudos

Slimline2

How do I get my slimline2 to work with my hisense tv?

Theo13 by • Friendly Neighbour
  • 589 Views
  • 1 replies
  • 0 kudos

TV shows only partially recording

Hi. I recorded a movie, later went to watch it - it says in the description that it's 2 hrs long - and it only taped 45 minutes of it.WHY. This has happened before.We only have one tv, plenty of data/internet, why does this randomly happen?Much thank...

ilosar by • Friendly Neighbour
  • 689 Views
  • 1 replies
  • 0 kudos

Telus Optik TV App Issues?

Just curious if anyone here uses the Telus Optik TV app to stream video-on-demand programming? I've tried it on and off over the past couple of years, but it's always nothing but problems: Programming that starts out fine, but after 10 minutes, drops...

Press OK to watch tv

Up until about a week ago my Slimline remote would turn off my TV and digital box at the same time. Now when I turn off the power button the digital box will turn off by my TV goes to the dreaded "green screen" with the Press OK to watch TV. I have t...

Barwoods by • Just Moved In
  • 1158 Views
  • 1 replies
  • 0 kudos
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