Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
When I try to watch anything On Demand on any of our boxes the error “Licensing not acquired” and code 0-80004005 comes up. I’m still able to watch On Demand through the OptikTV app though. I’ve tried restarting the boxes, modem etc several times and...
S22 Episode 10 of Hells Kitchen is missing, it aired December 7. When will it be added?
I had two of my AppleTV's upgrade to tvOS 17.2 today, and the Telus TV+ app loads the splash screen and then exits back out to the home screen on the Apple TV. Has others seen this? Ive done the usual things. (reboot the AppleTV, and deleted and down...
Anyone else having issues with the Stingray Web Player when logged in with Telus as the provider?https://webplayer.stingray.com When I link the Web player using the mobile app it gives me access but there's no content. I can't see any channels. If I ...
The plan was for internet and optik TV. I never received the xbox x with the plan and account number is said to be incorrect. When trying to register the account.
I bought a new Toshiba TV (43C350KS) & I'm trying to use the TELUS remote to control it & I need a working code.1669 will turn the TV off/on & control the volume but I'd like to do everything from 1 remote. Once I turn the TV on, I need the Toshiba r...
Does anyone know if Telus has any plans for a Amazon Firestick app. Surprised they don't have one already as soo many people have it.
1st time this has occurred. all was well when turned off last night.Was there an update overnight, don't know. Solution was to unplug power, wait and plug in to reboot.
Bachelor in paradise season 9 episode 9 is missing on demand, can you please follow up? It was aired on nov 30, 2023. I set my pvr to record it, it didn't record either
Currently I cannot set up the system to series record the daily news program, I need to manually go and record each program separately. This is something Telus techs said they were working on resolving, can you please provide an update?
