Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi, could you please explain why CNN International isn't available at least in full HD resolution? Watching it in standard definition on a 4K TV screen is quite bothersome, especially with pixelated text. It's disappointing considering the Telus tech...
With the old Telus box, I could easily see in a Series recording, which episodes had been viewed. They were greyed out. With this new system, I cannot tell. Because deleting recordings is so arduous, I end up with literally 80 episodes of a series wi...
Bachelor Season 28 finale (Ep 11) is missing from Telus On Demand. It was live on Monday night (yesterday) and is not available as of Tuesday evening.
Hi there Hoping that someone has been able to figure out how to program the new Google Telus Remote with Telus TV+ so I can use my JBL soundbar and Sharp TV at the same time. I have two TV's that use Logitech remotes and then two that will have to us...
Series recording set for channel 255, Episode 6 Lexington, scheduled for March 24, 6 pm.What actually recorded was Sixty Minutes at 5 PM as per the guideSo it recorded an hour earlier than scheduled.This is the first time it has happened with this se...
Trying to connect my PC (streaming PGA Tour browser video) to my TV via Chromecast through my Optik TV box and only the top left of the screen is showing an image. It starts off fine with the logo/connecting screen, then when it connects only the top...
Season 46, episode 4 of survivor is missing from on demand. Anyway we can access it?
We have back-to-back televisions (kitchen & living room), that have to share a Optik PVR box. The kitchen television is always plugged into the PVR box. When we want to watch the living room television, we have to unplug the kitchen TV HDMI cable and...
Why is the quality of sports channels so bad. Channel 937 (NBA Tv Canada) is so bad. The bitrate or bandwidth is horrendous. Other HD sports channels are not great. 4k looks fine. Watching on an OLED you really notice it.....
