Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi, newer Telus wifi and TV customer , all set up except pvr. When I try record on remote it shows on screen ‘you are not subscribed to recordings. Call 310-mytv to activate’i called the number and got virtual assistant , all I receive is text messag...
Hello, we just switched to Telus, and all of a sudden I cannot record Global morning news (channel 104) as a series. I can record individually, I can record other programs in the same time, I can series record literally everything else it seems EXCEP...
I am a new subscriber and go into My Telus app (or on the web) and I try to go to manage my Optik TV however it just comes up with a blank screen. All the footer and header parts of the webpage are there, but there is no content about actually managi...
My on demand is missing episode 7 of "Based on a true story". Why is that?
Hello,I am new to forum.Just received Telus Digital boxes to replace existing Telus Optik.I am seeing a lot of negative feedback regarding recording functionality, recording playback, google assistant etc etcIs this platform so poor I should just sen...
Anyone from Telus care to comment on a post from +3 weeks ago? ZERO response so far... pitiful! @Ann3posted: https://forum.telus.com/t5/Optik-TV/Erase-multiple-recordings/m-p/143148#M13134 to follow on... I recently deleted a 'Series Recording' . BBC...
Hi, new to TELUS TV+. So far so good. I got the remote to control my Sony TV and change the volume on my Pioneer av receiver. When I hit the power button on the remote, the TV shura off, but not the av receiver. Is there a way to fix/program this?
Dave from Telus called to inform me that Telus now had fibre optics in my neighborhood, WestSprings Calgary. He said that if I was one of the first 1000 customers to sign up I would get a really good deal on a 2 year contract plus an added $300 credi...
I can't log in, It didn't sign in automatically so i have to sign in manually. Everytime I try it just says login failed even I already put the right email and password. I tried doing it on my phone and computer still login failed
We have only had Telus for 2weeks now but have not had success with any recordings. On the app it shows that we have recordings but I can only play a few of them back. On the tv I have not been able to play back a single recording. When we look for t...
