Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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My internet and tv are not working

Got through to customer service after 1 hour on hold. They couldn't find my account so they put me on hold again. Still on hold for 1 hour 46 mins and counting. This is ridiculous.

Ikfchou by Just Moved In
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telus optiktv. box

is there any way to get stingray music to your stereo amplifier.

music212 by Just Moved In
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Optik 4K PVR VIP5662W - does not reboot after power loss

My Optik 4K PVR did not reboot after a quick power outage last night. I did have issues getting the PVR to record last week, contacted Telus and we systematically rebooted everything attached to my system and it seemed to be working. All other boxes ...

dmcdouga by Just Moved In
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CBC News channel freezes/ sound dropouts

I sent this to Telus support and to CBC News channel today. "We are having continuing problems with CBC News channel freezing or sound dropouts. Sometimes rebooting the Router fixes the problem temporarily, sometimes not. I do not believe this to be ...

dsnillo by Neighbour
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  • 1 kudos

Resolved! Tv commercials

please TURN DOWN VOLUME on television commercials

Optik on the Go once flash is gone

As you may know flash is about to be deprecated for all windows user starting December 31, 2020 Is Telus working on a solution to allow Windows 10 users to continue using the service without Flash either through an app or browser?

ale2999 by Just Moved In
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Linking Google Assistant to Optik

When I go to the Google Home app on my Android phone and link to the TELUS Home Assistant with my account credentials, it only provides the option of adding a TELUS Modem and not the Optik TV boxes. It doesn't even give me the option to select which ...

LT13 by Connector
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  • 0 kudos