Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Missing episodes on demand for Jersey Shore: Family Vacation Season 6, Episodes 21 and 22.Aired on MTV 561 aired Aug 24 and Aug 31.@dru@A-B@Fabylous
My system is now just over 2 years old and I cannot record any new shows. I also cannot delete any of the old recordings. Only 7% of the disk is currently used. I have reset all equipment (PVR, boxes and router) several times. Next step will be to ca...
Hi, when will season 2 episode 12 and 13 be uploaded for Below Deck Down Under? They aired last Monday and still are not uploaded to watch. Very frustrating when this happens, we pay for a service that isn’t providing what it should be providing.
After a couple of weeks with the new Telus Evolution, I noticed that I was getting little to no surround sound and even having to change my receiver to simulated surround mode just to get my sub amps to output. Using the Netflix app on the Telus box,...
PVR constantly freezing on recorded shows. During a half hour recorded show recordings will freeze 3 times for a duration of about 6 seconds each time. This has happened for some time now have been in touch with TELUS technicians, the modem has been ...
The new android boxes are getting even more frustrating. On the old optik system most channels properly outputted dolby digital 5.1. On the new android boxes only the 4k channels outputted proper dolby digital 5.1 Now recently even they dont output p...
I recently subscribed to Xbox Ultimate Game Pass as part of my Telus plan. Unfortunately, I can't get anything to work and I am still unclear what I have subscribed to. Some people (including some Telus suppor peoplet) have communicated to me that I ...
Hi,Anybody has an issue with a telus tv+ app - not able to watch all subscribed chanells on ipad and iphone?When i choose chanell that i am subscribed to, i am getting message " subscribe".Tried all options :-updated app-choose only subscribed chanel...
I'm having the same problem as multiple people reported in old posts, specifically, that the aspect ration on my 4K Optik TV box keeps getting reset from "2160p 60Hz 4K" to "1080p High Definition" or sometimes to "Standard definition". I have not bee...
So in addition to the current status of Series Recording issues to numerous to mention. I have noticed that once a Series Recording is set (despite the fact it may just disappear at any time for no rhyme or reason ) and the current season ends it no ...
