Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Watching a recorded show and...

a few times when watching a recorded show, the recording ends before the show is finished. Is it a matter of having to set ALL recorded shows to end 15-30 minutes to ensure to get the full program?

Vicgal by Organizer
  • 1 replies
  • 0 kudos

NHL Centre Ice

Why is Telus and perhaps Shaw the only TV carriers not offering the NHL Centre Ice (Out-of-Market) French Package that only shows the Ottawa Senators and Montreal Canadiens out of market games. Priced at $60 per season during the season. Bell and Rog...

MarcQ by Just Moved In
  • 1 replies
  • 0 kudos

Don’t go for the free TV offer

Don’t go for the free TV offer from Telus, we got one 4 years ago and it’s always had problems with the Wi-Fi and now it’s not working at all. Pretty pathetic that they can’t even test the TVs with their own Wi-Fi routers to ensure they work properly...

RyDawg by Advisor
  • 1 replies
  • 0 kudos

TLN TV Channel

Can we ever expect Telus to add TLN back to it's TV channel offerings? Why is Telus one of the only providers in Canada to not offer this channel?

DJA682 by Just Moved In
  • 0 replies
  • 0 kudos

Copper and Fiber Support

I spent one hour troubleshooting an OptikTV problem with a "Fiber Team" tech, not including the 20 minute wait, who told me he didn't have the authority to fix my problem because the TV service was still on a copper line. He sends a complete descript...

Where are the season and episode numbers in the guide information..?

This is a question as to why the season and episode numbers are NOT included in the information on the guide? As an example: Pawn Stars S18E17 Atomic Pawn 10/May/2021 (which was shown last night Tuesday Oct 5-2021 here in Canada) This seems to me a b...

canuck617 by Friendly Neighbour
  • 15 replies
  • 3 kudos

On Demand Problem acquiring license: 0x80000002

Hi there, whenever I click play on something to watch on On Demand the message Problem acquiring license: 0x80000002 pops up and I can’t watch the program. This happens regardless of what I try to watch on on demand. Help would be greatly appreciated...

New slimline2 remote programming

Hijust installed a new Telus 4K per with the slimline 2 remote.Did the programming as suggested and it seem to work fine doing that but having trouble getting it to turn on and off my TV at the same time? How do I get it to turn the tv on/off at the ...