Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Big Brother Canada Season 12, Episode 28: The recording time shows 1hr33mins and it stopped recording an hour in. So, I tried to watch it On Demand and it stopped at the same spot. Very frustrating to watch the entire season and not be able to watch ...
I live in Medicine Hat Alberta. I have been a long time customer of Telus. We are currently being charged $270 for a TV and Internet Bundle. We have had Telus reach out to us on the phone and in person saying how ridiculous loyal customers paying tha...
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning works for recorded shows. Any ideas?
I see the forum as viewed has changed, but it is still the same otherwise. I had previously suggested that there be a subforum for the newest Optic Telus TV 21T. Seeing as how the appearance has changed for no particular reason it would have been a g...
We just switched from Shaw to Telus .My neighbor has had Telus for a year or more and he showed me the features that helped me be comfortable with switching to Telus.Telus set us up with Optic TV+.This is supposedly an upgrade to the system my neighb...
We just got upgraded to the Evo box and I've noticed I don't have the option to choose any day any time for my series recordings anymore. There is a show I watch that plays reruns multiple times a day and because this PVR only records once a day, it ...
Telus list states it’s 1268, but that doesn’t work. Help desk says oh it’s a new brand so too bad. has anyone else had success? What is telus timeline for fixing it?
First, is Optik TV also Telus TV and / or Telus TV+? I am confused by the names. To test the app before signing up I have installed the Telus TV+ app on my Firestick 4k Max by sideloading Aurora and installing from that. It appears to work with the G...
Hey guys,I’ve been paying for almost a year and the picture quality mainly on the regular hd channels is horrendous still. Watching the playoffs has been the last straw for me. Sportsnet+ provides a less pixelated feed. The 4K channels they look dece...
This is getting unreal. I have called three times to cancel my optic tv service. Every time I get hassled as to why and keep placing me on hold. Finally the third time it apparently worked. I asked if I would get email confirmation and was told yes I...
