***Application closed on October 4th*** Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this for...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
It's frustrating to not know what series and episode I've recorded.Putting date first aired is great, but not helpful if looking for a specific episode, or wondering if I have the complete series.I miss Shaw because they had it.
Hi, I'm looking for a level of granularity that might not exist. I can record or watch a show, but I'm interested in finding a specific season. Can I search for seasons or episodes in Search? If not, can you suggest the best way to find a specific se...
Hi, My 70 year old Father's Optik account is compromised. I think this because there has been hundreds of dollars' worth of PPV and movie purchases since day one of him getting the new service. (May 2022) He is 70 years old, never rented a movie a da...
I have rebooted the modem, and I have rebooted the PVR. We have other TVs, and none of them will show the programed recordings. They all say that the list is unavailable. When I try to record something new, it says the PVR is unavailable.
So I started a thread last September concerning current free previews that were available on Telus since I was doing the same on SHAW's Forums when I was a SHAW customer. https://forum.telus.com/t5/Optik-TV/Current-Free-Previews/m-p/128819#M9776 I we...
Optik TV Paramount Service - Yellowstone S5 E08 is currently missing. @Amyj
Crave - Doom Patrol season 4, episodes 1,2,3 missing on optik TV. @AmyjThanks!
Every time I try to watch TV using the TELUS TV+ on my laptop It just displays a black screen saying "Playback Error, please try again later" with no error code or suggestions. Resetting modem, laptop, display and changing the channel all do not fix....
How do we get the full season, or get on demand to load the full seasons, of the following:Season 5 of Tyler Perry's Sistas only has the first 4 episodes on demand.Season 4 of Tyler Perry's The Oval only has the first 4 episodes on demand.
There's a lot more to this story but for now I'd like to know how to program the Optik TV remote when you can't increase the volume of the STB because the only thing the remote can do is turn the STB on or off.
