Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Series recordings

Can I record the same series on two different channels at two different times?

DiDixon by Just Moved In
  • 1 replies
  • 0 kudos

Viewing optik tv on tablet

I have a Samsung SM T290 upgrade from Galaxy Tab A, SM T350. I have no trouble watching optik TV on the old tablet but cannot get it to work on the new tablet. I have installed and Uninstaller the ap a number of times. When I try to open the app the ...


My pvr recordings stop start stop start and cant play its pissog me off we have not neen jappy with our recent upgrade to telus home tv internet this sucks

Goatboy by Just Moved In
  • 2 replies
  • 1 kudos

Resolved! Digital box

The sound on our TV kept cutting off so my husband restarted the digital box. It went to configure the system twice! But did not bring us back to Live TV. Did we do something wrong? It kept saying No Signal!

Lcsiy by Just Moved In
  • 1 replies
  • 0 kudos

Program JVC TV to Telus remote

I have a JVC tv model #LT-50EC3502. I want to program it to my slimline remote but I tried all the codes I could find and followed the directions. All I get at best is the red light in the tv blinks or stays on but the tv will not shut off. Any sugge...

MikeDawe by Neighbour
  • 8 replies
  • 0 kudos

"Television signal has been lost"

I have been on Optik TV before Christmas (along with the upgraded fibre internet service) and all was well until about mid-January when the television signal started cutting out for 5-10 minutes. It happens intermittently and sometimes once during a ...

EDM-BMA by Neighbour
  • 4 replies
  • 0 kudos

No Sportsnet 4K on Optik TV app

Why does the TELUS Optik TV iPhone app always list “No live 4k event currently scheduled” on sportsnet 4k (channel 920 in Alberta).On my Optik box there ARE events, such as Edmonton oilers game on 920. I just want to be able to set them to record fro...

Ss_blake by Organizer
  • 1 replies
  • 0 kudos

Favourites Quick Access

Any way to make Favourites easier to access? Accessing Favourites from Menu takes 6+ clicks and from Options 8+ clicks!

JohanV by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! BBC Canada gone.....

Very disappointed that BBC Canada is gone. Tried searching the website for answers, but no luck. Chat person had no idea either. Guess it is time to try Britbox or Acorn.

DMAN1 by Helpful Neighbour
  • 1 replies
  • 0 kudos