Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 182 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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Recording Telus tv+

Would like to setup a recording of just one nhl team for the remaining season? Is Telus tv+ capable of doing this?Coming from Shaw I was able too, aswell as add extra time, 4k preferred.Maybe food for thought for Telus.

Oliver61 by Helpful Neighbour
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  • 3 replies
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Resolved! No on demand for basic channel

HiI wanted to watch On Demand shows on Global and it tells me I'm not subscribed to the channel when it's a basic channel included in the PikTV package. Has only affected a couple shows that I know of and not others. (Only affecting one show now as t...

NHL on optic

Channel 910 , NHL on Optic has NOT BEEN WORKING in my neighbourhood in Edmonton for almost two months !!It does not update the scores at all. I have spoken to tell us and they say it is with the provider , it is ever going to be fixed ??So frustratin...

Resolved! 4k channels coming to Telus Apple TV app?

I've noticed that the new Telus box (cloud storage) has 4k channels for streaming but the Apple TV app does not. Are 4k channels expected to be available on the Apple TV app in the near future? Thanks!

Cmac80 by Friendly Neighbour
  • 1236 Views
  • 1 replies
  • 0 kudos

Resolved! Is BBC First on free preview?

Is BBC First currently on free preview? I recently signed up for Telus TV+ (or is still Optik TV?), and I get BBC First even though I didn’t subscribe to the Variety theme pack. None of the other channels in the Variety theme pack show up in the guid...

Telus t3200m compatability

will a telus t3200m modem work with an older tv box isb7105? Im asking because the newest optik box does not have rca ports on it which I need to power my older plasma tv . Its lacking hdmi port

lennxo by Neighbour
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  • 3 replies
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Resolved! TELUSTV-21T

How do I stop my box from turning itself off? Can not find anything in settings.

DAU by Neighbour
  • 1161 Views
  • 2 replies
  • 0 kudos

Home page when opening TV

I recently switched my grandparents over from ShawTV. Previously, we would open the tv and it would resume the same channel from when we closed it. Now with Telus we’re getting a lot of pop ups saying to login to google and it’s showing a home page w...

Lammindy by Friendly Neighbour
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  • 14 replies
  • 0 kudos
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