Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
When I set up a Telus account for my new home I was offered Telus Optik TV. I told the person I did not want it because I don’t have a TV. He offered it in a deal and assured me that I could watch it through my computer. Now I receive the TV Digital ...
I recently switched from Shaw to Telus Optik TV. I've been unable to record. Customer service informs me that there is a $10/month charge for recording. Really???? This does not make any sense. And how come I was not informed of this when I made the ...
Has anyone managed to get the Telus TV+ app to work with the Live Channels app on Android TV? And if so, did the guide work?On my Sony Bravia XBR-75X900F I have both working, but when I go to Settings -> Watching TV -> Channels -> Streaming Channels ...
Where do I take my Optik tv equipment when I cancel my service?
I am new to telus, I never really wanted the TV package, but was talked into it. The Wifi is good, so no complaints - but there is no Telus App for Samsung or Roku / This was not part of the sales pitch . . . .I see many posts about the same thing, W...
At first it said my password was incorrect. But I was able to log into my Telus account on the reg Telus app. And also the website. I delete and reinstalled the app. Now it says an error as occurred when I try to log in
With the continued challenges with obtaining properly functioning recording functions, On Demand viewing is a necessary fallback to catch up. However, it doesn't show when an episode has been viewed.I am pretty sure that once upon a time it used to s...
Recording events has been a problem for a while and unreliable at best. Now the app doesn't even give you the option to record if you're away from home. What is going on. For the amount of money Canadians have to pay for cable you'd think a multi bil...
I've noticed when I put it to channel 555 (CMT HD) that it is playing the SD version of the channel and not the HD channel. Is this happening for anyone else?
I have OptikTV with the Crave/HBO/Starz package. I am trying to access Crave via the AppleTV app on my AppleTV streamer but it says I need to pay for the subscription. Oddly, I was able to do this recently and watched two episodes of the The Pacific,...
