This is getting unreal. I have called three times to cancel my optic tv service. Every time I get hassled as to why and keep placing me on hold. Finally the third time it apparently worked. I asked if I would get email confirmation and was told yes I would, not surprising I never did. Now may 1 has come and gone and optik tv is still fully functional. Who can I complain to. This is now bordering on criminal charging me for a service I keep trying to cancel for a month. And this is after being with Telus for 8 years. We now cancelled our phone service because of this as well and that was easier to transfer to someone else. This is just a nightmare
