Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
The big problem I've run into already on the 1st day of use is the new PVR system is a massive downgrade from the old box.Basically what I've noticed is that the new PVR UI puts every show/series/program under 1 header.. and because of that and bad U...
Just joined Telus, I have Optik TelusTV+. I'm trying to change the end time for recordings. Doesn't matter whether it is a single program recording or series, the are no options for doing this? If I select the single program (in recordings) and press...
The box stoped sending any audio signal through HDMI, tried different cables on different systems and even factory reset nothing worked only Bluetooth audio.
Hi thereI've been on Telus fibre for a while and also Telus Optik TV. The telus supplied modem and router are generally OK but we get fairly poor wifi coverage. I installed 2 Telus wifi boosters and it's helped but still don't get decent coverage.in ...
I'm a new Telus customer and am hugely disappointed with Optik TV. It is clumsy, awkward, poorly set up. As a Shaw client, I looked forward to turning on the TV. Now with Optik TV, I dread turning it on and am missing favourite programs as a result. ...
I am trying to teach my IR blaster connected to my phone the telus remote. It learns the power and volume buttons but nothing else. Is there some trick to this or will the telus box only work with it's own remote? I have put my other ir devices on th...
I would like to suggest that when messages are posted, rather than simply state days of the week (too imprecise) a date be shown. Also an explanation of the meaning of the icons would help. Michael Blayney
Anyone have any luck resolving a super choppy, freezing then playing then freezing( like every 1 second it will freeze then play) Optik TV Service?
with telus equipment turned into a gateway and better equipment used Android / Telus TV works great!!!
We just moved to a new home and they sent us the new optik tv boxes with remotes. They are tiny boxes now that use android os.Overall impression, they suck!Can't access recordings easily anymore, hard to set recordings, they always push you to the ho...
