Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficiencies.
We made the switch from Shaw to Telus after 20+ years and so far, we are just frustrated. If anyone can help with any of the following problems, we would be grateful.1. Shows are all being recorded one to two minutes early. We don’t want any recordin...
Wow: I am not a 'rusty' internet user butI am stumped: I want to remove my additional channels from my plan and I am going round and round: cannot 'select box' to remove the extra channels and the chat is just a copy of the automatic AI info rvia the...
The Telus twitter told me to ask here. I have been spending nearly a year trying to find out why the Holiday countdown was removed.For those who dont know what im talking about a few years back there used to be this app called Holiday Countdown which...
Just got a new Sony XR65A95L TV and can't get my Slimline2 remote to control both.Did a factory reset on the remoteFollowing the step-by-step guide:1. Pressed Options button till 2 green blinks2. Entered code 1466 and got 2 red blinks3. Pressed (and ...
Hello Telus community,Why can't I reply to a reply inside a thread I created myself?
Hi,I believe it has been longer than 15 days since we received the new Telus tv+ box, but still unable to watch recordings. Keeps saying recordings not available.
We are watching a television show in HD and we will get a message saying that we can no longer watch this program as another TV in the house is using HD. We figured out, that the PVR had just started recording a program, which interrupted the program...
We moved in two months ago and got the new android tv box. Since day 1 it has not worked. When we try to log in it just says 'your account login has failed'. Tech support has been 'troubleshooting' and could not fix it despite reprovisioning the acco...
