Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 7 kudos

Resolved! VOD Content for Free Preview Channels

Right now the CTV Specialty channels ( Life, Drama, Comedy and Sci-Fi ) are on a free preview until January 9th. Since I already subscribe to theme packs that contain the CTV Life and CTV Drama channels my question is concerning the other 2 channels....

Global News BC1 not on new Telus TV+

Hello, I'm testing out a Telus Android TV box alongside my Telus Wireless 4K box. I noticed that Global News BC1 (channel 845) is available on the Wireless 4K box, but not on the Android box or Telus TV+. Is there a reason for this? Will BC1 make it ...

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Egranado by Organizer
  • 2 replies
  • 0 kudos


Are there any plans to give the iclould PVR more functionality?I can’t record any local daily news as a series I can’t extend the record time for sporting eventsShaw’s PVR had no problem with these items. These are pretty basic things a PVR should do...

Cobra84 by Just Moved In
  • 4 replies
  • 0 kudos

Tv+ profiles

Turned on the TV and the profile option was gone lost recordings. How do I get it back?

Wratchford by Friendly Neighbour
  • 15 replies
  • 0 kudos

New Optik TV Subscriber - Number of Simultaneous Streams

Hi All, I've recently signed up for Optik TV and included is one Telus TV box. All other TV's in the house have an Apple TV so I have questions - how many of these can watch simultaneously? Also how do I create a separate login for the Telus TV apps ...

trek604 by Just Moved In
  • 1 replies
  • 0 kudos

Purchasing OptikTV on its own

I’m a current Shaw customer who will be leaving them next month. My roommate took an offer from Telus and signed us up for Gigabit Fibre Internet from Telus, but decided not to add on any TV service since we tend to mostly watch streaming services. T...

Tv & Internet.

I’m currently locked in a two year contract with Roger’s/Shaw. I recently signed up for cellphone service with Tellus and was very pleased with the service. Is Tellus able to get me out of my Roger’s TV and internet contract for a switch over?

Friendliest neighbours